BMW of Sarasota - Service Center

Very friendly staff Had an airbag recall everything went very smooth. I was treated as well as if I were a paying customer. Amenities were great in the lovely new lounge. Had an airbag recall everything went very smooth. I was treated as well as if I were a paying customer. Amenities were great in the lovely new lounge. More

Perfecto , Service BMW resort to the service of BMW, always a pleasure, they are very kind, fast, careful, absolutely always recommend it, I am your eternal customer, total resort to the service of BMW, always a pleasure, they are very kind, fast, careful, absolutely always recommend it, I am your eternal customer, total thanks. More

Pleasant experience Carlos is the best--very good about explaining what needs to be done and why. Also actually calls or texts to keep me current on what is happening wi Carlos is the best--very good about explaining what needs to be done and why. Also actually calls or texts to keep me current on what is happening with my car, and when it is ready to pick up. More

Wonderful They provide excellent service. Maria is always available to answer your questions and she is very professional. The location and hours of operatio They provide excellent service. Maria is always available to answer your questions and she is very professional. The location and hours of operation are very convenient. More

Excellent Carlos was super helpful and nice. Answered all questions. Carlos was super helpful and nice. Answered all questions. Carlos was super helpful and nic Carlos was super helpful and nice. Answered all questions. Carlos was super helpful and nice. Answered all questions. Carlos was super helpful and nice. Answered all questions. Carlos was super helpful and nice. Answered all questions. More

Service = OK Sales = insulting According to this dealer our 2 year old 528i in excellent condition with less than 10,000 miles had depreciated 50% !! The service department tried t According to this dealer our 2 year old 528i in excellent condition with less than 10,000 miles had depreciated 50% !! The service department tried to sell hundreds of dollars of what should be warranty service. More

Service Counselor Derek was great. The greeting people were friendly and professional. Overall I thought this was the best service I’ve received at any car se Counselor Derek was great. The greeting people were friendly and professional. Overall I thought this was the best service I’ve received at any car service location. I think you need to work with the woman that answers the phone and sets appointment she kept me on the line while speaking to someone and typing into the computer for 5!minutes. She was very nice but annoying to wait while listening. A great experience but remember that she is your first line of contact. More

Service The service performed was superb and my advisor Carlos Munoz did an exceptional job going over all the details. Very happy with the experience at the The service performed was superb and my advisor Carlos Munoz did an exceptional job going over all the details. Very happy with the experience at the dealership. More

Recall I was pleased with the overall service for my car’s recall, however, I had the service department diagnosis why my check engine light was on. I paid I was pleased with the overall service for my car’s recall, however, I had the service department diagnosis why my check engine light was on. I paid $95 for them to tell me my gas cap was not tight enough. I was fine paying the $95, I was happy it wasn’t something more serious. I am so tired of companies adding an extra charge like “Shop Supplies”. For $11, I know this is a very small amount of money, but when I asked what “Shop Supplies” are no one could tell me exactly what it was. The sweet little cashier said maybe it was the floor covers they put in my car so my mats don’t get dirty when they work on my car. Really? I don’t think so. Some one standing there said maybe it was capping off the fluids in my car. Really? I didn’t ask them to do that. I paid $95 to find out my gas cap wasn’t on tight enough and then $11 for “Shop Supples”, I think “Shop Supplies” should be included in the $95 diagnosis. More

Carols Rocks Carlos is very nice and professional. I was in and out quicker than expected. Comfortable waiting area allows laptop access so you can still work wh Carlos is very nice and professional. I was in and out quicker than expected. Comfortable waiting area allows laptop access so you can still work while waiting. More