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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,792 Reviews

12,792 Reviews of BMW of Sarasota - Service Center

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November 10, 2018

Gracious efficiency That, in a nutshell, is how I would describe Fernando Santori. Add to that his calm demeanor which makes bringing my car in for repair almost relaxing More

by SPENCERBG
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Nov 12, 2018 -

BMW of Sarasota responded

Wow, what a phrase - "gracious efficiency"! We're very proud that Fernando earned such an incredible comment from you. Thanks for the excellent review !

November 10, 2018

Great experience!!!! Fernando is fabulous! Very professional and polite. Was very helpful and explained all aspects of the services provided. Very approachable. Will alway More

by NURSEJEN2372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Nov 12, 2018 -

BMW of Sarasota responded

Thank you, Jen, for the awesome review! It's great to know that Fernando took excellent care of you!

November 10, 2018

Pleasant and professional service I have used this dealership for my BMW i8 since it was new... They have consistently been both professional and extremely pleasant to deal with More

by WIRTENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Caycedo
Nov 12, 2018 -

BMW of Sarasota responded

Thanks so much not only for your wonderful review but also for being our long time customer. It's truly appreciated!

November 10, 2018

Repair My car was evaluated and repaired in a very timely manor. Fernando always kept me updated with my repair. When I asked him to show me the part BMW re More

by pcorona444
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Nov 12, 2018 -

BMW of Sarasota responded

Thanks so much for the lovely review!

November 10, 2018

Service with a Smile! Excellent customer service, very clean and modern facility. I bring my car in a couple times a month for a complementary car wash. The service departm More

by dandesoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Castillo, Austin Martin
Nov 12, 2018 -

BMW of Sarasota responded

Dan, thank you very much for the full five stars across the board!

November 09, 2018

2 new front tires Excellent price and service and even gave an additional $100 discount. Seth always takes great care of me. He even showed me a tire cross check and of More

by RLIFSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth, Assistant Service Manager, was excellent!
Nov 09, 2018 -

BMW of Sarasota responded

Thank you for your amazing review! We will look into why Seth isn't listed and see what we can do so he can read your kind comments.

November 09, 2018

efficient, friend, My whole family member likes this dealership. We have four BMW cars. Everybody enjoy it. the dealer is also close to where we live. the staffs are ni More

by rjzhao2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

BMW of Sarasota responded

We're very happy to hear that you and your family have a great time when you come to visit us. Thanks so much for your spectacular review!

November 09, 2018

Excellent Service! Extremely satisfied with the service provided by Carlos Munoz and the service department. They were able to help me very quickly. A+++ for BMW! Great More

by LUISA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

BMW of Sarasota responded

Thank you very much, Luisa for your excellent review!

November 09, 2018

Terrible place to buy a car. From the sales process to the services performed, nothing went right. The salesman and the dealership provided the worst buying experience I have ever More

by ROYPINNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Castillo, Cruz Rodriguez
Nov 12, 2018 -

BMW of Sarasota responded

Roy, we're upset to read your review. We apologize that your experience with us wasn't the best and are sorry for any lapse in communication. We would be happy to speak with you about any issue you had during your visit and promise to respond as soon as possible if you send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 09, 2018

Great service Carlos my service person was wonderful and he gave him the good feeling everything will be done and quickly. He also was very patient with me More

by BJ_BOROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

BMW of Sarasota responded

So great to hear that Carlos took great care of you during your visit, BJ. Thanks for the five stars!

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