BMW of Sarasota - Service Center

Cameron was my service provider and he was great. Communicative, very helpful, and upfront/honest about what work my car needed done. Communicative, very helpful, and upfront/honest about what work my car needed done. More

The service was completed way more thoroughly than I expected. I didn’t think replacing the center console opener clip would take an hour and a half. But service did do a video undercarriage inspection expected. I didn’t think replacing the center console opener clip would take an hour and a half. But service did do a video undercarriage inspection and a wash and vacuum. Unfortunately I was in a rush that day so it was frustrating. I wish I had been informed it would take that long. I had a friend with me so it was an inconvenience. Also the chairs in your reception area have no support, are quite worn and very uncomfortable. My back was very sore into the next day. More

Promote Derrick! Not a better person in there. Always super helpful and informed. Thanks again. Not a better person in there. Always super helpful and informed. Thanks again. More

Timely work and prompt discharging of duties. Isaiah was clear about add on services needed at time of service but not pushy about it. The one fall back was we were not waiting at the dealership Isaiah was clear about add on services needed at time of service but not pushy about it. The one fall back was we were not waiting at the dealership and were not notified when our car was ready by text. We returned on our own to find it ready to go. More

Very helpful very responsive took great care of me my service advisor took great care of me and got my car back to me very promptly and in a timely fashion with my problem solved service advisor took great care of me and got my car back to me very promptly and in a timely fashion with my problem solved More

My issue was resolved quickly and professionally. I was happy with my service. Thank you. I was happy with my service. Thank you. More

My service advisor Maria is amazing, very courteous, respectful and most of all she listens. Simply awesome 👌 respectful and most of all she listens. Simply awesome 👌 More

Took my car in and found I had a unique issue. One of my wheels(rim) was cracked from a pothole. My service guy Greg really worked on finding a replacement. In CA. Had the issue fixed very quick One of my wheels(rim) was cracked from a pothole. My service guy Greg really worked on finding a replacement. In CA. Had the issue fixed very quickly and gave me a car for a few days More

great dealer, excellent service and advisors. Car was done quick and within expected time frame Car was done quick and within expected time frame More

I always have a great service a great experience Nick, and Gregg always have an outstanding customer service and Gregg always have an outstanding customer service More