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Paula Bryant
93 Reviews
93 Reviews
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93 Reviews of Paula Bryant
July 27, 2026
Everyone is nice when we come in and they make you feel welcomed when you come in welcomed when you come in More
by Screwed Over Buyer
Verified CustomerOther Employees Tagged: Andrew Montgomery , The lady that takes care of rental cars was very nice, polite, friendly I left my sunglasses in the rental car she found them and was calling me to let me know she found them as I was standing right there waiting to talk to her. Andrew is always great
July 17, 2026
Kyle is amazing. He’s very respectful and efficient. He doesn’t waste my time and gets me what I need with a smile. I will continue to go to him for all my service ne He’s very respectful and efficient. He doesn’t waste my time and gets me what I need with a smile. I will continue to go to him for all my service needs! More
by NBOUHAMID
Other Employees Tagged: Derek Thomas, Maria Lizardi, Cameron Goudreau, William Hayes, Andrew Montgomery, Kyle Rivera, Christine Gardner
July 16, 2026
It seems like I bring my car in for something simple like a nail in the tire and all of a sudden it needs a ton of work a nail in the tire and all of a sudden it needs a ton of work More
by CONSTANTINO.PAMELA
Other Employees Tagged: Emilio Torres, Maria Lizardi, Loraine Campbell, Jennifer Folsom, Josh Cash, Rahul Sharma, Bill Dismer
July 11, 2026
Excellent service once again. This was a tricky service and Maria made d sure I was taken care of. This was a tricky service and Maria made d sure I was taken care of. More
by CONSTANTINO.PAMELA
Other Employees Tagged: Emilio Torres, Maria Lizardi, Loraine Campbell, Josh Cash, Rahul Sharma, Bill Dismer
July 08, 2026
I felt that the overall experience was very professional and yet personal as it related to my service needs. Things moved along promptly, and as described. and yet personal as it related to my service needs. Things moved along promptly, and as described. More
by apasquariello
Other Employees Tagged: Eric Bachar, Derek Thomas, Maria Lizardi, Mike Salavatore, Loraine Campbell, Lucy Aguilar, Jamie Pilarczyk, Kyle Rivera
July 01, 2026
Cameron was great to work with, kept me updated on the process and status, great service dept. process and status, great service dept. More
by abryant28
Other Employees Tagged: Cameron Goudreau
June 28, 2026
Carlos always takes care of all my service needs. He's honest, kind, and reliable! Thank you Carlos, and BMW of Sarasota! He's honest, kind, and reliable! Thank you Carlos, and BMW of Sarasota! More
by SGARVIN58
Other Employees Tagged: Naycolle Wright, Timothy Chestnut, Carlos Munoz
April 10, 2026
The worst customer service that I have EVER experienced. General Manager and Service Manager NEVER returned my calls or emails, despite the fact that my car was in their shop from February 10th through Ap General Manager and Service Manager NEVER returned my calls or emails, despite the fact that my car was in their shop from February 10th through April 5th. I live in NJ. Had to arrange myself to ship car back , as they were dragging their feet! Completely disappointed!! Paula Bryant and Anthony Scanlon (no longer there), were the only help to me. More
by LPELOSIFILIMON
Other Employees Tagged: Emilio Torres, Josh Cash
March 07, 2026
Checked in at 10:20 for a 10:30 appointment and left for a bit. Got back at 13:30 and still hadn’t gotten to it by then for an oil change. Why did I make an appointment then to try to get it back earlier in a bit. Got back at 13:30 and still hadn’t gotten to it by then for an oil change. Why did I make an appointment then to try to get it back earlier in the day and told waiters come first like I wasn’t waiting.. Finally the car is ready at 17:30 pm having wasted my whole day. Also they’re walking around with fobs trying to locate cars to check in all day. A schedule or reporting would be easier to find the other cars. Like you have the Lamborghini dealership next door as well. Get it together More
by timmytomm
Other Employees Tagged: Nikki
February 28, 2026
Terrible experience with service department. Four hours and didn’t even inform me that I needed further repairs. Service advisor contradicted the mechanic who worked on my car. After checking Four hours and didn’t even inform me that I needed further repairs. Service advisor contradicted the mechanic who worked on my car. After checking with service “manager” I chose to go with the mechanic’s suggestion. I have lost my confidence in this dealership. My car doesn’t even have 15,000 miles. Nothing major but definitely a safety issue. Should not have been dismissed. More
by tench.gleeful_0b
Other Employees Tagged: Derek Thomas
