Paula Bryant
Paula Bryant at BMW of Sarasota
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Paula Bryant

Service Lane Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.7
38 Reviews
4.7

38 Reviews

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38 Reviews of Paula Bryant

April 22, 2024

Dealership Rating
Employee Rating

Very efficient! However someone dropped the ball on my rental / courtesy car. Paula noticed me waiting so long and stepped in to solve the problem. She was terrific! More

by GILLILANDJIM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Merlino

April 08, 2024

Dealership Rating
Employee Rating

Great experience, team work, my service advisor Greg is top notch, informative Was never in the dark with what was happening with my vehicle. More

by abryant28
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chong Lee, Greg Jones

April 03, 2024

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Employee Rating

Carlos provided outstanding service! He kept me informed of everything throughout the day and insured. The car wasn't perfect condition when I received it. More

by markquire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 21, 2024

Dealership Rating
Employee Rating

Brooke is such an asset to BMW. She is friendly, personable, great communicator, accommodating and always goes the extra mile. More

by j.decaro
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

March 11, 2024

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Employee Rating

Great experience with the service department and the management group, would definitely refer others to this dealership More

by abryant28
Recommend Dealer
Yes

Other Employees Tagged: Greg Jones

February 25, 2024

Dealership Rating
Employee Rating

The staff at BMW of Sarasota are always warm and friendly. They answer all of my questions and address any issues with a smile. I will recommend BMW of Sarasota to anyone interested in purchasing More

by Alvoid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 27, 2024

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Employee Rating

Super helpful and great customer service highly recommended. Dealership is super clean with all the good snacks. More

by NICOLASALCE88
Service Price Transparency
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Recommend Dealer
Yes

January 25, 2024

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Quoted price increased by $4000 (not tax). Very unethical. I feel cheated. I will always tell people to not do business with BMW of Sarasota. Shame on you. More

by jtcarsten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

December 11, 2023

Dealership Rating
Employee Rating

Used the valet service for the first time. Supposed to be at my home around 11am, did not arrive until 1pm after I called to find out what happened. The routine service was performed and my ve More

by gregostrowski50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Macey, Greg Jones

December 07, 2023

Dealership Rating
Employee Rating

Adam did an excellent and amazing job. His communication was outstanding and he was very clear about what was going on in his communication. More

by KIRBYVENTURES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Holguin

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