BMW of Sarasota - Service Center

Carlos is courteous, thorough and responsive, and I plan to use him as my service advisor going forward. I have not been happy with my previous service here, so while I highly recommend Carlos, I’m not yet to use him as my service advisor going forward. I have not been happy with my previous service here, so while I highly recommend Carlos, I’m not yet ready to recommend this BMW dealership itself. Hopefully that will change. More

The dealership was great including the service writer. Unfortunately because they couldn't find anything wrong with the faults that displayed on the dash, BMW did not want to assist and made up some non b Unfortunately because they couldn't find anything wrong with the faults that displayed on the dash, BMW did not want to assist and made up some non believable reasons for the vehicles issues. Due to these actions from the manufacturer we really find it hard for us to want to purchase another BMW in the future. More

Maria is always very courteous, knowledgable about service issues and all aspects of the dealership. The technicians and Maria have been great over the past 6 years that I have been a customer. service issues and all aspects of the dealership. The technicians and Maria have been great over the past 6 years that I have been a customer. More

Maria is stellar and a pleasure to work with -- always responsive (even on holidays!). She genuinely cares about my car and the quality of service it receives. I know it is in the best of hands whenever responsive (even on holidays!). She genuinely cares about my car and the quality of service it receives. I know it is in the best of hands whenever I bring it in. More

Josh is exceptional. He is always attentive and timely with inquiries. He also works fair pricing and is an outstanding member to the team. Will definitely leverage his s He is always attentive and timely with inquiries. He also works fair pricing and is an outstanding member to the team. Will definitely leverage his services. In 2025! More

Great communication and completed the work quickly. The waiting area was very clean. Very satisfied. The waiting area was very clean. Very satisfied. More

I’m very pleased with BMW of Sarasota. They have help me with many repairs on three different vehicles in the last four years. They have help me with many repairs on three different vehicles in the last four years. More

Nick did a great job getting my service repair completed. I was able to wait for the repair. The service department got me an appointment quickly for my tire issue. I was able to wait for the repair. The service department got me an appointment quickly for my tire issue. More

On time, efficient , pleasant service rep , fast turnaround ; excellent communication Overall a very positive experience Excellent service turnaround ; excellent communication Overall a very positive experience Excellent service More

Brook was wonderful. She deserves a raise! She is attentive and followed up with my service. I will always ask for her! She deserves a raise! She is attentive and followed up with my service. I will always ask for her! More