BMW of Sarasota - Service Center

Service call was for oil change and the service was clean fast and i waited for car. Well done fast and i waited for car. Well done More

The latino had a nasty attitude when i approached and that should be addressed with her. Not very welcoming when you have a $1,000 bill to pay. Maybe a different position somewhere in the back for her wh that should be addressed with her. Not very welcoming when you have a $1,000 bill to pay. Maybe a different position somewhere in the back for her where she cannot communicate with customers. Needs serious training. Overall besides her ruining the experience everything else was great. More

Service dept personnel always pleasant. Any work is explained in detail. Very pleased with BMW. Any work is explained in detail. Very pleased with BMW. More

Everyone at this dealership was professional and worked to get my car repaired in a timely manner. They kept me informed with any new developments so that I could make informed decisions on whether or no to get my car repaired in a timely manner. They kept me informed with any new developments so that I could make informed decisions on whether or not I wanted to move forward with repairs. More

Everything went well car was fixed in a timely manner. Communication was fluent and was constant. Communication was fluent and was constant. More

It was great service but I will add the complementary car wash and vacuum as it is done in MA and NH dealers. wash and vacuum as it is done in MA and NH dealers. More

Easy scheduling. Friendly service staff. Good communication. Greg was great to deal with, friendly and kept me informed throughout the process. Friendly service staff. Good communication. Greg was great to deal with, friendly and kept me informed throughout the process. More

This was my first visit to dealership. My first impression from greeter, mark at check in was not pleasant. Didn’t get a good feeling about visit until greeted by Maria. Had to return the My first impression from greeter, mark at check in was not pleasant. Didn’t get a good feeling about visit until greeted by Maria. Had to return the following day & he was just as rude. Makes you not want to return More

Maria continues to be the most courteous and professional individual to work with. She is always a pleasure! individual to work with. She is always a pleasure! More

Everything went great. Everyone was helpful and the service was done in a very quick period of time. Everyone was helpful and the service was done in a very quick period of time. More