BMW of Sarasota - Service Center

Service is very good however surprised that in your market and your product that you would add a charge for a customer to pay with their credit card market and your product that you would add a charge for a customer to pay with their credit card More

Brought my 2024 convertible in due to top not working. Told several hours later after o advised there is broken piece. Module needs to be replaced due to “liquids” being spilled. Picture is one spot of co Told several hours later after o advised there is broken piece. Module needs to be replaced due to “liquids” being spilled. Picture is one spot of coffee……no way this would cause the malfunction. Was told not covered and it would be 900.00 to fix. We have been BMW owners for 20 years! Not happy at all. Cameron was not willing to advocate for us or make it right. Still waiting to hear back on resolution. More

Great customer service - they took my car back after it got invested with ants from the Oak trees and gave me a loaner while they eliminated the ant problem. got invested with ants from the Oak trees and gave me a loaner while they eliminated the ant problem. More

Brook is very helpful, always courteous, professional, efficient and has a great memory and a pleasure to work with 😊😊 efficient and has a great memory and a pleasure to work with 😊😊 More

Rafel was most accommodating with my issue- represented your dealership with concern and professionalism. Left a lasting profile of - if another issue arises to contact the dealership ask ask for his assis your dealership with concern and professionalism. Left a lasting profile of - if another issue arises to contact the dealership ask ask for his assistance. More

The service was great. The car wash was super but the four hour wait was long. The car wash was super but the four hour wait was long. More

Cameron was professional, kind and friendly. Everyone is always helpful at the dealership as well. Everyone is always helpful at the dealership as well. More

Everyone at the dealership is professional and very knowledgeable. They always have everything completed in time. knowledgeable. They always have everything completed in time. More

Great service and attention to the clients. They work very hard to make the experience pleasant. They work very hard to make the experience pleasant. More

They fixed my tire sensor with care and were very expeditious . I highly recommend and applaud Raphael. expeditious . I highly recommend and applaud Raphael. More