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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,499 Reviews

13,499 Reviews of BMW of Sarasota - Service Center

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November 02, 2024

I was told BMW would honor a lower price on tires and installation if I showed them evidence of a lower price. They didn't respond when I sent them one. Also, immediately after my service visit, I ne More

by henpeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael Glover
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Our advisor, Lucy, is very thorough and clear on what is expected during our service appts. She has been very helpful and friendly. It’s always clean and stocked with lots of snacks. More

by maganda81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

The service writer listens carefully and always responds so as to make sure the service department is doing the correct koby More

by Eb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Beaudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Carlos Munoz hands down, most knowledgeable, professional, and personable service advisor I’ve ever encountered within all dealerships I’ve been to. He’s an asset to bmw. More

by Preif13@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

The service advisor Carlos is very knowledgeable,helpful and courteous. A star asset to your dealership. More

by EM0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CARLOS,RAFAEL
November 01, 2024

Josh is always someone I can depend on - tough time because of the hurricane but nice to have BMW support More

by WARGIN
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Josh Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Great service and nick always goes above and beyond - top notch service department in Sarasota More

by Lazytrvlr1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick ring
Dec 04, 2024 -

Lazytrvlr1999 responded

Amazing dealership and Naycole and Mario and Tammy did an awesome job

October 31, 2024

Lucy Aguilar is very professional, courteous and always explains every option available to us for service and is a pleasure to work with. She is a first rate customer service agent and we appreciate her pa More

by annburns56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

BMW of Sarasota gave me great service for my vehicle. Nick was a great advisor. More

by BLJ0
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Ring
October 31, 2024

JR provided outstanding customer service. He kept me informed on the progress of my service. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Skeete
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