BMW of Sarasota - Service Center

Maria Lizardi is always very helpful. Service was performed quickly and everything was fixed. Very satisfied with the experience Service was performed quickly and everything was fixed. Very satisfied with the experience More

Professional and polite yet all smoke and mirrors. This shop is 40% higher for parts and labor. Maria seems knowledgeable yet guessing the way she pushes service needed her KPI's get her some kind of This shop is 40% higher for parts and labor. Maria seems knowledgeable yet guessing the way she pushes service needed her KPI's get her some kind of bonus or commission. Every time I bring it in I get a video with $9K in service recommended. Last week I paid $800 in labor to put in a new freaking water pump bro that he "said" was leaking. As usual not what I brought it in for. Hek, you guys wanted to charge $250 to stick my car in a showe, $250 for tech to "read the screen" etc etc etc. Having video analyzed. More

Service adviser was honest. Repairs were as quoted. I was able to get an appointment on fairly short notice. Overall happy with the experience. Repairs were as quoted. I was able to get an appointment on fairly short notice. Overall happy with the experience. More

Very courteous and accommodating. He clearly explained the process and got our car in and out smoothly. He also offered the oil service program which was of interest to us. He kept us He clearly explained the process and got our car in and out smoothly. He also offered the oil service program which was of interest to us. He kept us apprised of our cars status. More

Timely and attentive. It was a good experience all around. And all under warranty as well! It was a good experience all around. And all under warranty as well! More

Derek is phenomenal knowledgeable courteous and helpful. .We have been dealing with him for eleven years,He never fails to give expert and prompt advice. .We have been dealing with him for eleven years,He never fails to give expert and prompt advice. More

Very professional and knowledgeable . Explained everything and took pictures showing me what was wrong . Thanks Explained everything and took pictures showing me what was wrong . Thanks More

Pleasant experience with getting two tires replaced from picking up a screw in one tire and sharp object in another, changed the oil while there. Derek took care of my services and others were all professi picking up a screw in one tire and sharp object in another, changed the oil while there. Derek took care of my services and others were all professional from the greater to the cashier and lot man bringing my car to me upon completion. $1,200 for two tires but BMW's price was only $30 more per tire, and I would rather have their techs do the install than some tire shop with the wrong equipment. Overall happy with the service received. David B. More

Carlos is very knowledgeable about BMWs. He is so helpful & willing. And he goes out his way to be sure my car is taken care of when I bring into to be serviced. He is so helpful & willing. And he goes out his way to be sure my car is taken care of when I bring into to be serviced. More

Amazing. Great costumer service by Maria Lozardi. She is very professional, kind and informative. Highly recommended Great costumer service by Maria Lozardi. She is very professional, kind and informative. Highly recommended More