13,051 Reviews of BMW of Sarasota - Service Center
The Assistant Service Manager, Greg, went above and beyond to make the process of having my car repaired as easy as possible. He was in constant communication and as genuine as they come. beyond to make the process of having my car repaired as easy as possible. He was in constant communication and as genuine as they come. More
Mr. Glover was very professional and respectful when I brought my car to the BMW dealership for service. brought my car to the BMW dealership for service. More
As BMW is the ultimate driving machine, Carlos Munoz is the ultimate customer service expert. the ultimate customer service expert. More
The service department is very professional and courteous. No issues whatsoever. However, my X3 was brand new and had sustained a sensor damage by virtue of a rock striking the vehicle approximatel courteous. No issues whatsoever. However, my X3 was brand new and had sustained a sensor damage by virtue of a rock striking the vehicle approximately one foot from the road. Instead of covering a replacement under the general warranty, I was charged more than $1000! I hope none of the other sensors are struck — especially at $ 1000 a pop! Not pleased. More
He is polite. The only negative thing is I call him instead of vice versa The only negative thing is I call him instead of vice versa More
Maria is a great service advisor, always takes time to help the customer and makes them feel valued. Highly recommend her! help the customer and makes them feel valued. Highly recommend her! More
Nicole was very helpful in setting up my new BMW. I was struggle with technology and she made it easy for me. I was struggle with technology and she made it easy for me. More
BMW of Sarasota service center is the best service center that I have been to. They have the easiest scheduling service and they always have open spots for the next day if you needed to. The waiting area is that I have been to. They have the easiest scheduling service and they always have open spots for the next day if you needed to. The waiting area is huge and very comfortable. They have a huge variety of refreshments. Service managers are so kind and honest all the time. More