BMW of Sarasota - Service Center

Very professional and helpful. He explained everything about the visit very clearly. Great customer service. He explained everything about the visit very clearly. Great customer service. More

This was our first time at BMW of Sarasota and it was an exceptional experience. We received a full video to review in our email and by text. The video showed the walk through of our BMW and that everything exceptional experience. We received a full video to review in our email and by text. The video showed the walk through of our BMW and that everything was up to date for our BMWs service. Josh Cash answered all of our questions and was super friendly. We appreciate eveything. Thank you. More

The experience was very good. I would prefer the option to select my aftermarket add ons though instead of being required. That way if the product is so good it should be easy t I would prefer the option to select my aftermarket add ons though instead of being required. That way if the product is so good it should be easy to sell. I do like the car wash for a year, that has value! Salesman Jarmo Kormu and team leader Pete Mishos were pleasant to work with and communication with good without being pushy. I am not a fan of dealer markup for low volume vehicles. If they got more orders they would learn to build more of that model. It is priced higher for the products added, engineering or options but adding to list is something no dealers should be allowed to do, in my opinion. To keep your buyers loyal is to treat them right and service correctly and at a fair price. Everyone will be happy and referrals with praise will follow. More

Brooke is awesome she is attentive and listens to all requests. She is well prepared and keeps us updated on the progress of the service. Brooke goes above and beyond to ensure we are always satisfied requests. She is well prepared and keeps us updated on the progress of the service. Brooke goes above and beyond to ensure we are always satisfied and our experience is pleasurable. More

I appreciated the level of communication. I appreciated the waiting lounge that was stocked with soda and snacks. I appreciate the overall quality of the work. I appreciated the waiting lounge that was stocked with soda and snacks. I appreciate the overall quality of the work. More

Rafael Glover kept me posted every step of the way. He was great to work with. Thank you He was great to work with. Thank you More

This is the best service center that I’ve been to since I started driving 59 years ago. Excellent customer service also. started driving 59 years ago. Excellent customer service also. More

I drive 80 miles one way because I can trust Carlos. I pass several other BMW dealerships on my trip that I could do business with but I don't because I want to do business with Carlos I pass several other BMW dealerships on my trip that I could do business with but I don't because I want to do business with Carlos More

Excellent service. JR and team was able to accommodate and full fill the last minute service request in a timely manner. JR and team was able to accommodate and full fill the last minute service request in a timely manner. More

Everything was wonderful. JR, our service representative, was amazing. Happy with the service on our car and waiting area was very comfortable. JR, our service representative, was amazing. Happy with the service on our car and waiting area was very comfortable. More