BMW of Sarasota - Service Center

Osman was great and explained every button and option on the vehicle in great detail the vehicle in great detail More

Great quality, I love and value your work, but perhaps next time if service takes a few hours it may be good idea to offer a loaner. Anyhow, you provided a great service. Thank you All!!! next time if service takes a few hours it may be good idea to offer a loaner. Anyhow, you provided a great service. Thank you All!!! More

Carlos was amazing . I couldn't have gotten better service. He was attentive , responsive, and friendly. He is an asset to your team . Keep up the good work . I couldn't have gotten better service. He was attentive , responsive, and friendly. He is an asset to your team . Keep up the good work . More

Cameron is amazing and always makes me feel as though I am well cared for am well cared for More

Great experience. very organized and well staffed. The car was taken at the appointment time and was finished earlier than expected. We also appreciated the video link very organized and well staffed. The car was taken at the appointment time and was finished earlier than expected. We also appreciated the video link of things to fix in the future. Thank you. More

Relatively convenient location from my Charlotte County residence. Easy to schedule service appointments. Customer waiting facilities are pleasant residence. Easy to schedule service appointments. Customer waiting facilities are pleasant More

Cameron was responsive and professional in representing your dealership. He kept me up to date at all times. your dealership. He kept me up to date at all times. More

I bought a car from them with 54k miles on it and when I went for my first oil change, they tried to get me to buy the 50k service that was overdue. That should have been done prior to selling the vehicle went for my first oil change, they tried to get me to buy the 50k service that was overdue. That should have been done prior to selling the vehicle More

Every time I have had service, my car has to be towed into the dealer. It was software two times before. I've been waiting on the towing service since 8:40 AM and it's 1:30 now. The first tow company into the dealer. It was software two times before. I've been waiting on the towing service since 8:40 AM and it's 1:30 now. The first tow company (The BMW assist) didn't have a flat bed or the proper towing equipment (per Ralph), my service advisor. I'm frustrated. More

Very professional and fair. Brooke is a great service writer. I’ve owned 7 BMWs so far and know the difference a service professional can make. Brooke is top notch and hats off Brooke is a great service writer. I’ve owned 7 BMWs so far and know the difference a service professional can make. Brooke is top notch and hats off to Juan for excellent and informative videos and repairs. Top notch. More