BMW of Sarasota - Service Center

Professional people who do great work. Clear information verbally and via video. Easy to get an appointment. Clear information verbally and via video. Easy to get an appointment. More

Josh great. Just spent $700 for front breaks still squeals when I back up. Horrendous!! Just spent $700 for front breaks still squeals when I back up. Horrendous!! More

Length of time for an oil change was excessive. I was there for 3 hours I was there for 3 hours More

I had a great experience with the service with Derik overall great experience at BMW I would recommend there is great energy there. Excellent deals definitely a must visit. overall great experience at BMW I would recommend there is great energy there. Excellent deals definitely a must visit. More

Friendly and competent. Repairs on time and on budget, clearly documented including a real time video inspection sent to the customer. Repairs on time and on budget, clearly documented including a real time video inspection sent to the customer. More

2.9 cc charge is okay but I was not told beforehand. He stated it was in my email when the appointment was made. I never received an email about my appointment. I can’t believe you cannot take a n e-chec stated it was in my email when the appointment was made. I never received an email about my appointment. I can’t believe you cannot take a n e-check with a routing and account number. More

Great experience beautiful facility and Cameron G was helpful and professional. I was assisted with a recall. Prompt work… liked the video review of a basic check on my car provided by the tech working helpful and professional. I was assisted with a recall. Prompt work… liked the video review of a basic check on my car provided by the tech working on my car! Great job! More

Outstanding customer service all around . Timely service and quality repairs . No pressure friendly atmosphere with comfortable wait area . Timely service and quality repairs . No pressure friendly atmosphere with comfortable wait area . More

My advisor, Ralph was extremely helpful and informative. Ralph was very persistent in advocating on my behalf with my insurance company in which I was truly appreciative. BMW is very fortunate to have s Ralph was very persistent in advocating on my behalf with my insurance company in which I was truly appreciative. BMW is very fortunate to have such a dedicated, professional assistant service manager. I am happy to have Ralph as my advisor and look forward to interactions with him in the future. Valerie C. More

Osman was fantastic! He handled my issue extremely efficiently and with a great attitude. Can’t recommend him enough! He handled my issue extremely efficiently and with a great attitude. Can’t recommend him enough! More