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12,883 Reviews of BMW of Sarasota - Service Center
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January 15, 2024
Blake went above and beyond to meet me and my vehicle needs. I was concerned about a noise that my vehicle was making being kind of loud like a souped up sports car. He put me at ease and assured me that needs. I was concerned about a noise that my vehicle was making being kind of loud like a souped up sports car. He put me at ease and assured me that it was normal. My overall experience with the service, for my vehicle was excellent. More
by 1love1joy2018
Verified Customer
January 15, 2024
Very professional and organized delivering a high degree of service. Customer focused. Represent the BMW brand well! of service. Customer focused. Represent the BMW brand well! More
by DON81
January 15, 2024
Started out rough with no courtesy car available but Josh made it happen. Nothing found wrong during the inspection, just needed oil change, no overselling happened like other dealers. made it happen. Nothing found wrong during the inspection, just needed oil change, no overselling happened like other dealers. More
by shawnroyden
Employees Worked With
Josh Cash
January 15, 2024
2.5 hours for a scheduled oil change seems kinda long Waiting 2.5 hours for a scheduled oil change seems kind of excessive. And they never install my top engine cover back on correctly. I do like the peo Waiting 2.5 hours for a scheduled oil change seems kind of excessive. And they never install my top engine cover back on correctly. I do like the people there and the lobby is very nice top More
by mcKenna
January 15, 2024
Carlos Munoz every time has good attitude and the knowledge with experience. Excellent. Attention and kindness knowledge with experience. Excellent. Attention and kindness More
by HECARO70
January 15, 2024
Everything was great. Only problem is at parts which I suspect is due to short staffing since I was there on a Saturday - December 30th. Only problem is at parts which I suspect is due to short staffing since I was there on a Saturday - December 30th. More
by PETE4233113
Employees Worked With
Juan Cruz
January 15, 2024
Great service ! Good communication ! Carlos Munoz did an excellent job taking care of my cars needs Good communication ! Carlos Munoz did an excellent job taking care of my cars needs More
by drimperio
January 15, 2024
Overwhelmed and chaotic, broken or no communication No thanks Leave me alone This is really annoying thanks Leave me alone This is really annoying More
by ramsdell.david
January 15, 2024
Overall good/average experience. Waited about 3 hours for an oil change and tech did not catch brake pad issue on the passenger side. Stated that there was 4mm of wear left and it wa Waited about 3 hours for an oil change and tech did not catch brake pad issue on the passenger side. Stated that there was 4mm of wear left and it was rubbing metal on metal. I had the brake pads and front rotors replaced a few days later at another bmw dealership. More
by GRAVENRJ
