BMW of Sarasota - Service Center

respectful, easy and cool The dealership has been nothing but a great experience, Adam the nicest and most respectful advisor I've encounter! but a great experience, Adam the nicest and most respectful advisor I've encounter! More

Very professional and caring! Excellent service from the check in to check out. Juan was great as well as a good listener Excellent service from the check in to check out. Juan was great as well as a good listener More

Mark at check in was instrumental in getting an advisor to see me since the online system allowed me to make an 8am appointment even tho my advisor Greg does not get in to work until 830. Juan took great c to see me since the online system allowed me to make an 8am appointment even tho my advisor Greg does not get in to work until 830. Juan took great care of me and got me on my way. I will no longer be using the online system to make appointments. More

Efficient and professional Kept informed during the process and Cameron kept me updated during the service process and Cameron kept me updated during the service More

Used the valet service for the first time. Supposed to be at my home around 11am, did not arrive until 1pm after I called to find out what happened. The routine service was performed and my ve Supposed to be at my home around 11am, did not arrive until 1pm after I called to find out what happened. The routine service was performed and my vehicle was returned in top notch condition the next day. I used the valet option because my prior service experience waiting at the dealership was not very good. Had there not been thr scheduling issue I would have rated them 5 stars. More

A standard oil change cost me $300 and took 3 hours. Never again. Opportunist. Upcharges. Never again. Opportunist. Upcharges. More

Good communication. Good customer service. The work was done promptly. The team at the dealership is very friendly. Good customer service. The work was done promptly. The team at the dealership is very friendly. More

Dealership is efficient, big and the prices reflect its size and location I think the costs for repairs are too high compared to theirs size and location I think the costs for repairs are too high compared to theirs More

Professional Responsive to my needs. Courteous and timely. Your kidding One two three four five Courteous and timely. Your kidding One two three four five More