BMW of Sarasota - Service Center

I really liked having the service technician send me a video of his inspection of my car showing me what is working and what needs work. Very reassuring and honest. video of his inspection of my car showing me what is working and what needs work. Very reassuring and honest. More

The dealership was very professional from check in until check out, would encourage BMW owners to use this dealership check out, would encourage BMW owners to use this dealership More

Great service. I'm happy that they wash my car before I leave. They always keep me informed. The very accommodating. Love the service And the special attention. I'm happy that they wash my car before I leave. They always keep me informed. The very accommodating. Love the service And the special attention. More

Tried to sell me a new battery that they replaced for me 8 months ago. Read the xxxx records! What was it a battery contest? Jeez. 8 months ago. Read the xxxx records! What was it a battery contest? Jeez. More

Great customer service and detailed care of my vehicle Would highly recommend BMW of Sarasota. Would highly recommend BMW of Sarasota. More

Always a pleasure I always enjoy talking to eddie, Cintron, and partaking of the coffee and cookies Cintron, and partaking of the coffee and cookies More

I was purchasing our leased X7 and needed to coordinate a number of things. I wanted the last service done, new front tires and then to purchase the vehicle, BMW had to do the safety inspection. From dealing number of things. I wanted the last service done, new front tires and then to purchase the vehicle, BMW had to do the safety inspection. From dealing with my Salesperson Tim Chestnut, who coordinated everything(Tim’s follow up and communication leading up to the purchase has been outstanding), to working with Carlos in Service, who always goes above and beyond, to dealing with Jason in finance who couldn’t have been more professional and efficient. This is an outstanding team at BMW of Sarasota and they always exceed my expectations. More

Always helpful and professional! Derek is a true professional that cares about the customer and always strives to solve my issues quickly. Derek is a true professional that cares about the customer and always strives to solve my issues quickly. More

I appreciate how thorough they are. That said, with an early appointment for a new tire, I still waited over 2.5 hours. That said, with an early appointment for a new tire, I still waited over 2.5 hours. More

The only thing that could be improved upon is the check in. I checked in on the electronic board, then had to wait to see someone to tag my car, then again had to wait to see Maria. I feel the electronic c in. I checked in on the electronic board, then had to wait to see someone to tag my car, then again had to wait to see Maria. I feel the electronic check in board didnt help at all. More