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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,085 Reviews

13,085 Reviews of BMW of Sarasota - Service Center

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October 05, 2023

Professionalism. Friendly , Derek did a great job of making sure my car was ready early morning, when i told him i need it the next day. really take good care of you More

by SMARIACHONA
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Everyone is so professional and knowledgeable about all aspects of my car. I know things will be done efficiently and I will be informed of any future needs I need to plan for. More

by Lisa328i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

I was warmly greeted on my first visit. My advisor Maria walked me through the process and delivered my car right on time. Perfect. More

by tmestok2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

I drove 700 miles to purchase a CPO X7, vehicle was in perfect condition, salesperson was very professional, and the transaction smooth as silk. More

by JERRYSDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fishburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

Damaged my car during a service visit and refused to repair the damage. Poor service. More

by dlong17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chong Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

I had an excellent first experience at bmw of Sarasota. Carlos was the best service advisor I’ve had in years More

by PJRUDD2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

The five star rating mainly applies to the ultimate customer service representative, Carlos Munoz, the rest of the dealership gets a 4. More

by SIESTACHAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic Miguel Garcia 5 star +
October 03, 2023

I needed a new battery 2 hours prior to closing. They fit me in, replaced my battery and checked a few other things on my car. I was out in one hour and fifteen minutes. Great service. More

by ginna.hermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
October 03, 2023

Very easy to get the appointment and the service advisor was extremely helpful and knowledgeable. More

by CFZ2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
October 03, 2023

Great service I had my BMW M3 in for repair and it was a difficult technical issue that they resolved. Kept me in the loop the entire time and car runs great now. More

by salducci42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brian george
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