Back

BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,271 Reviews

13,271 Reviews of BMW of Sarasota - Service Center

Sort by
November 12, 2023

Best experience I've ever had at a car service center, excellent customer service, I will definitely be back. More

by SUNSHINE7900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Cash
November 12, 2023

Maria communicated very well with me. She arranged pickup and drop off of my car, and informed me of the status of my service. More

by CARJEAKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Courteous and efficient service. Time for work was lengthy but the estimate was spot on. More

by urkreksir
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Oil changed without issue Was able to get in on short notice to get my oil changed. No issues on this visit More

by smcneir
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Thomas
November 11, 2023

Great service and dealer. Excellent experience from service advisor Carlos Munoz. Would recommend him to anyone looking for service for their BMW. More

by jacobsanchez95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Poor attention to detail by detailing team. Watermarks and smudges on windows and windshield noticed after pick up and was addressed next day. Later on found lotion marks still on soft plastic More

by JASON.D.MESSINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Munoz
November 10, 2023

Very good car buying experience. Came in for service snd ended up trading in and purchasing a new BMW. The usual back and forth on numbers but certainly not over the top. More

by dmc22261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Mishos
November 10, 2023

2.5 hours to replace a battery???? $609, including $49 for supplies???? Seems like a money grab!!!!! More

by mosterheld77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Derek always goes above and beyond to address any concerns I may have. Very knowledgeable and always makes my family and I feel like Family.Highly recommend More

by uagalista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Merlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Had no problems and completed all the work that needed to be done! Would use BMW of Sarasota again! More

by FITZGERALDJAY1
Recommend Dealer
Yes
Employees Worked With
Josh Cash
...
414
...