BMW of Sarasota - Service Center

Carlos is super customer oriented and because he worked as a technician, he can explain everything that is going on. I had a nail in a new tire and he expedited service, in and out in less than 2 hours. as a technician, he can explain everything that is going on. I had a nail in a new tire and he expedited service, in and out in less than 2 hours. More

BMW told me that the rain sensor was installed incorrectly by Safelite. Charged me to reinstall in. BMW then told me the rain sensor was broken and had to be replaced for another $750. This is incorrectly by Safelite. Charged me to reinstall in. BMW then told me the rain sensor was broken and had to be replaced for another $750. This is my husband’s car that I rarely drive. Turns out when I got home and talked to my husband that there was nothing wrong with the rain sensor and that BMW must have broken it. I felt hostage until I paid the entire bill and would not be given the car keys back unless I signed and paid everything even though I did not agree with the charges. There are many more items that were horrible customer service on Thursday, but the above was the worst of many. More

My first service and interaction at bmw sarasota was on time, professional, very courteous and thorough. time, professional, very courteous and thorough. More

It’s a good place to bring your vehicle to have it serviced. People are professional and service is professional. serviced. People are professional and service is professional. More

Been going to BMW for about 20 years Mari has been the best service rep that we’ve ever had always gets it done for me thank you very much best service rep that we’ve ever had always gets it done for me thank you very much More

We are new to the area, made an appointment. Greg was our service person. He was very informative and helpful.Miss Bryant checked us out. Great service. Greg was our service person. He was very informative and helpful.Miss Bryant checked us out. Great service. More

Maria goes above and beyond to make sure both mine and my husband’s experience with BMW is as enjoyable as possible, from offering coffee or water to a loaner or rental car. Communication from her is always husband’s experience with BMW is as enjoyable as possible, from offering coffee or water to a loaner or rental car. Communication from her is always spot on. Maria is truly an asset to BMW of Sarasota More

Thank you for your service. Everyone was nice. Their service was fast price a little high. I enjoy come in there for my service. I enjoy the waiting room is clean quiet and comf Everyone was nice. Their service was fast price a little high. I enjoy come in there for my service. I enjoy the waiting room is clean quiet and comfortable again I Thank you. More

My service advisor, Brian George, goes above and beyond to make sure my service experience is superior. Absolutely the best! to make sure my service experience is superior. Absolutely the best! More

Carlos is an excellent service person. He was interested in making sure my vehicle was serviced properly and kept me informed about my auto. He was interested in making sure my vehicle was serviced properly and kept me informed about my auto. More