BMW of Sarasota - Service Center

The information is thorough on the status of my car. I received very comprehensive polite care I received very comprehensive polite care More

Terrible experience. Quoted 2 hours. After two hours my car was done and sat for another hour waiting for a car wash. When I went to check on the wait I was given my keys Quoted 2 hours. After two hours my car was done and sat for another hour waiting for a car wash. When I went to check on the wait I was given my keys. I had to ask to pay my bill so I could leave. Getting into my car the smell of oil and grease was overwhelming. It hadn’t been washed after sitting for an hour! I had to ride the entire way home with my windows down because of the smell of grease. The garbage plastic was still in my car. I had to walk down the road to find it, no one would bring it around. I bought my car from Sarasota BMW. Expected better service than this. More

Maria is a gem! ! She truly is the definition of customer service! Always goes above and beyond. NEVER LET HER LEAVE!! ! She truly is the definition of customer service! Always goes above and beyond. NEVER LET HER LEAVE!! More

I have used BMW Sarasota three times. All interactions have been first rate. The service coordinators are all excellent - very knowledgeable and professional. All interactions have been first rate. The service coordinators are all excellent - very knowledgeable and professional. More

Problem getting parts but not the dealership’s fault. Kept me informed so I knew what was going on. Really is good place for services. Kept me informed so I knew what was going on. Really is good place for services. More

NayColle and Vinny in Service ARE AWESOME! They are the reason I will continue my relationship at BMW Sarasota! They are the reason I will continue my relationship at BMW Sarasota! More

As always, highly professional and customer-minded. I always appreciate the BMW team, whether sales or service. I always appreciate the BMW team, whether sales or service. More

Jay and team were fantastic with the registration process as well as the servicing of the car. I'm grateful!! as well as the servicing of the car. I'm grateful!! More

My advisor , Andy Garcia is attentive and had my car taken care of in a timely manner. I love that the tech Marco Perez sent me a video of the inspection and explanations as he checks different parts taken care of in a timely manner. I love that the tech Marco Perez sent me a video of the inspection and explanations as he checks different parts of the car. More

They are very knowledgeable and helpful to car thank you they order the things that I needed for my car right away they order the things that I needed for my car right away More