BMW of Sarasota - Service Center

Easy to book an appointment. Service completed in a timely manner, good communication including texted video. Quick check in and out. Service completed in a timely manner, good communication including texted video. Quick check in and out. More

Horrible experience in everyway, didn't even complete the job. Horrible communication. No one answers the phone, leave a message no one calls back. Was never informed my car was ready for pick up. Had to cal job. Horrible communication. No one answers the phone, leave a message no one calls back. Was never informed my car was ready for pick up. Had to call repetitively until someone answered. Car was delivered with grease and smudge marks all over interior door panels. Took about 45 minutes to drop off and about the same to pick it up. I could go on longer but what's the point, they don't care. I expected more from BMW. I will never have my car serviced there again. Will drive to Tampa. More

The service at this dealership is excellent as is the communication and easy pay option. communication and easy pay option. More

Derek is a devoted professional and shows it every time. I love the M5 he shares my enthusiasm. I love the M5 he shares my enthusiasm. More

Excellent customer service, paired with excellent mechanical service, definitely very pleased. Not to mention how quickly the service was completed. Excellent job mechanical service, definitely very pleased. Not to mention how quickly the service was completed. Excellent job More

The service department did exactly what I expected; performed the service. The process was as painless as it could be. Nice clean environment, everyone was pleasant and helpful. You get what you pay fo performed the service. The process was as painless as it could be. Nice clean environment, everyone was pleasant and helpful. You get what you pay for… why we purchased a BMW. More

Dealership is excellent. Worked hard to get my issues resolved. Totally different experience from Germain in Naples. I swore I would never purchase another BMW product after Worked hard to get my issues resolved. Totally different experience from Germain in Naples. I swore I would never purchase another BMW product after my experience with Germain. Sarasota BMW changed my opinion. I will certainly visit them next time I am in the market for a new car. More

My service tech, Vincent, was very thorough in explaining my service. He was very courteous and helpful. He represents BMW of Sarasota very well. explaining my service. He was very courteous and helpful. He represents BMW of Sarasota very well. More

Did a fantastic job getting me in and OUT of the dealership. Professionals all around. dealership. Professionals all around. More

Tire service was completed on time and only had one issue where parts where not in stock for my other service issue but where ordered and scheduled for next week. where parts where not in stock for my other service issue but where ordered and scheduled for next week. More