BMW of Sarasota - Service Center

Exceptional service and satisfactory in going the extra mile! Their client advisor Matt is a first class advisor who communicated on time as promised to deliver 5 star impressive service. I would recommend mile! Their client advisor Matt is a first class advisor who communicated on time as promised to deliver 5 star impressive service. I would recommend Sarasota BMW to all bimmer owners and enthusiasts because they are trained professionals who buttoned up my X5M! Thank you More

Overall they did there job proficiently, and all the required work was completed and done in a timely matter required work was completed and done in a timely matter More

Very helpful and easy experience. Treated kindly when I had major repairs and decided to trade in the vehicle instead. Treated kindly when I had major repairs and decided to trade in the vehicle instead. More

Very nice Service Manager to work with, but service took too long; too many “surprises”; and much more expensive than anticipated. too long; too many “surprises”; and much more expensive than anticipated. More

Excellent customer service! I felt all was taken care of expertly! Will not hesitate to use Sarasota BMW for all my future needs. I felt all was taken care of expertly! Will not hesitate to use Sarasota BMW for all my future needs. More

Attentive, customer friendly and helpful staff. Thank you for your continued care of my vehicle. Thank you for your continued care of my vehicle. More

Well to start with I had one problem with my car then 3 other things magically appeared they tried charging me $4,500.00 for a job that only costs $1,400.00 avoid this dealership Chung is a liar and will n other things magically appeared they tried charging me $4,500.00 for a job that only costs $1,400.00 avoid this dealership Chung is a liar and will not repair things even after you prove to him he’s wrong in my opinion all these xxxxxxxx care about is stealing your money not your family or your life just the money they steal from the community. xxxx you Chang More

Good overall experience. Having a video of the inspection emailed is a nice feature. The loaner vehicle program through Hertz needs work. The Hyundai is was given smelled and Having a video of the inspection emailed is a nice feature. The loaner vehicle program through Hertz needs work. The Hyundai is was given smelled and was very dirty. More

They did a very good job and were very quick. They responded promptly to all my questions. They responded promptly to all my questions. More

Service department is painfully slow. Staff is polite and professional but 2 1/2 hours for an oil change is too long. Staff is polite and professional but 2 1/2 hours for an oil change is too long. More