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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,890 Reviews

12,892 Reviews of BMW of Sarasota - Service Center

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October 07, 2022

Everything awsome ! ! I will be back next time for I love the way you guys service More

by phongphungus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Caruthers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Sarasota responded

Thanks for the great review!

October 07, 2022

Every employee that I encountered was both personable and professional. The waiting area is clean and comfortable. More

by bette1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Sarasota responded

Thank you for the wonderful review!

October 06, 2022

Greg, my service representative was more than helpful… He explained all the work that was necessary, accompanied by a video sent to my cell phone which was extremely helpful. He was easy to reach, and qui More

by Jbfoleydds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Sarasota responded

James, we're happy to hear our team member Greg was so helpful! Thank you for the wonderful review!

October 06, 2022

Greg Jones is awesome. Knows his stuff. Only wished I did not have to wait so long! More

by KG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Sarasota responded

KG, we apologize that your service visit took longer than expected. We will look into why there was a delay in service and take steps to improve. We’re glad to hear that overall, you had a positive experience with us -- thank you.

October 06, 2022

Professional service. No hassle, quick in and out. Rafael was awesome! Thank you so much! More

by Lourdescruz524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Sarasota responded

We're delighted to hear our team member Rafael made your visit a great one -- thanks!

October 06, 2022

Excellent service as always, Carlos is fantastic, super knowledgeable and great customer service. Thanks again! More

by KARI.HOLLYDUMONT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Sarasota responded

Kari, we're delighted to hear Carlos and our team always make your visits so special! Thank you for the wonderful review!

October 06, 2022

Our service advisor Greg went above and beyond to help us out. Had put 2 cars 🚘 in for repair at the same time during hurricane Ian. Greg took good care of us. I highly recommend him. More

by CB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Sarasota responded

CB, we're happy to hear our team member Greg took such good care of you and your cars! Thank you for the wonderful review!

October 06, 2022

Great customer experience all around. Clear communication and complementary transportation are just a few of the offerings that would guarantee a return for the next service More

by ALANEFLETCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beair
Oct 10, 2022 -

BMW of Sarasota responded

We're thrilled to hear our team delivered an excellent customer service experience! Thank you for the fantastic review!

October 05, 2022

Great responsive service! Reasonable pricing… not typical dealer experience. Highly recommend. This place is great! More

by THELLIGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Sarasota responded

Thank you for the great review!

Oct 10, 2022 -

THELLIGE responded

👍

October 05, 2022

The battery in my car needed to be replaced. The work was done and my car was returned to me clean and ready to go. More

by DREWS20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Sarasota responded

We're happy to hear our team made your recent service visit a good one -- thank you!

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