BMW of Sarasota - Service Center

you do not back resistall yet you sold it which is not a good look in the eyes of the consumer. When I purchased my car brand new your financial department sold me on getting resistall to protect my car whi good look in the eyes of the consumer. When I purchased my car brand new your financial department sold me on getting resistall to protect my car which I paid extra to BMW. Now it’s 4 years later and your leather guy is saying I need a new leather back for the driver side and resistall is not going to cover that and neither is BMW. If you promote and partner with a company to sell their protect and your own leather guy is saying I have a legit claim then as a company you should step in and make it right if Resistall refuses. More

Matt in service is excellent. Responsive, prompt kept me updated on the status of my vehicle. I always a positive experience at BMW Sarasota. Responsive, prompt kept me updated on the status of my vehicle. I always a positive experience at BMW Sarasota. More

They seem to be overwhelmed with the volume of work but are trying their best. Although the tech inspection video was helpful in this case the tech missed an obvious leaking bushing in the front suspension are trying their best. Although the tech inspection video was helpful in this case the tech missed an obvious leaking bushing in the front suspension which requied a second trip to service. A bit disappointed the car would have this type of leak with only 80K miles and of course- way out of warranty. However, considering my recent service experience on a different car at another dealership just down the road from BMW, my experience at BMW was fantastic. More

Easy to set up appointment and drop off car. They did a good job servicing my car. They did a good job servicing my car. More

Too expensive. Told me to go to You Tube to learn how to turn off a warning alert. Goodyear down the street turned it off and completed the service while being kin Told me to go to You Tube to learn how to turn off a warning alert. Goodyear down the street turned it off and completed the service while being kind. presently own 2 BMW's. More

The service and sales are excellant . Derek Thompson is honest . Tim chestnut is great sales Derek Thompson is honest . Tim chestnut is great sales More

Excellent service. Got the job done. He also washed and vacuumed the car. Looked great Got the job done. He also washed and vacuumed the car. Looked great More

My experience with BMW Of Sarasota is always a great one. Everyone is very professional and courteous. Thank you for the great service! Everyone is very professional and courteous. Thank you for the great service! More

Very happy with the service! Everyone was professional and courteous. Very welcoming! Thanks for the great se! Everyone was professional and courteous. Very welcoming! Thanks for the great se! More

Matthew was very helpful . , He made things so easy for his client. This is my second time meeting this advisor and he assisted me over the top. , He made things so easy for his client. This is my second time meeting this advisor and he assisted me over the top. More