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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,883 Reviews

12,883 Reviews of BMW of Sarasota - Service Center

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June 21, 2022

The staff is very accommodating and helpful. I appreciate all of their effort to make the transaction smooth and painless. More

by SIMONABRINKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2022

An easy trip to BMWSRQ for a noisy front end. Escaped for a somewhat reasonable $700+ dollars. I keep going back because I want the work done right by a reputable BMW dealer. More

by It’s Not Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2022

Excellent customer service Love the tech videos Carlos Munoz is an excellent advisor. He treats my car like his own More

by JohnM3579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2022

Great service. I was always kept up on details of services needed and done and of further services that will be needed. More

by Hockeymom1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
June 20, 2022

Waited a very long time just to be checked in for a standard service Overall 3 hours to get my oil changed and serviced Not goid More

by Tonyolender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2022

Rafael & Paula are the best! They really go above & beyond. Golden examples of EXCELLENCE IN CUSTOMER SERVICE. Thank you for all that you do. Tenaha Bayne More

by tenaha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Glover, Paula Bryant
June 20, 2022

Derek and team do a great job with my car and soothe thoroughness. I liked getting a loaner car when necessary. Thank you, My husband enjoyed getting a cookie too More

by TDSCOTT620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2022

Kim , my service coordinator was great. Got us Uber to UTC mall, keep us updated on progress. More

by Adakeung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
June 19, 2022

Great check in. Appointment was on time. Service was performed correctly. Fell in love with one of your cars in the showroom (840i). Just cant afford it. More

by paula.gifford
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2022

Easy check-in experience. Video of walk around inspection is appreciated. Good communication from Service Manager Kim. More

by beesonrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Caleb.
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