BMW of Sarasota - Service Center

Excellent service dept with very nice people. Very efficient. An enjoyable hour at BMW of Sarasota. Thanks Derrick for you assistance. Very efficient. An enjoyable hour at BMW of Sarasota. Thanks Derrick for you assistance. More

Best customer service! !! Zach is amazing!!! Very knowledgeable and shares the progress every step of the way! !! Zach is amazing!!! Very knowledgeable and shares the progress every step of the way! More

Carlos gives the upmost outstanding service along with the service department. With a thorough check of our 2021 BMW X3E on the charging system of the car and update of software we are so pleased with th the service department. With a thorough check of our 2021 BMW X3E on the charging system of the car and update of software we are so pleased with the outcome and understanding of the whole system!! Thank you Carlos and the service team! More

Great service, problem resolved. Very helpful stuff. Also comfortable waiting area. Overall good experience. Thanks. Very helpful stuff. Also comfortable waiting area. Overall good experience. Thanks. More

I have owned or leased 3 cars from them and have never been disappointed with sales staff or service department been disappointed with sales staff or service department More

Carlos Munoz, my service advisor, is a rockstar. Always pleasant to deal with, is clear in his communications and ensures that I’m always completely satisfied during each visit. If you haven’t wor Always pleasant to deal with, is clear in his communications and ensures that I’m always completely satisfied during each visit. If you haven’t worked with him before, you should! More

Awesome experience at Sarasota BMW. Maria my advisor was excellent! I highly recommend this dealership. Maria my advisor was excellent! I highly recommend this dealership. More

The staff at BMW of Sarasota are well trained, efficient and customer oriented. However, I attribute the excellent service I received to Carlos Munoz, Assistant Service Manager. His knowledge, experience, e and customer oriented. However, I attribute the excellent service I received to Carlos Munoz, Assistant Service Manager. His knowledge, experience, expertise, professionalism and commitment to customer service ensure that I consisitenly receive the appropriate work needed in timely, cost-effective manner, every time I bring my BMW in for service. BMW of Sarasota and I are fortunate to have Carlos on their management team. Keep up the great work ! Craig MacDonald More

Excellent Service Team in Sarasota! The handoff from scheduling the appt online, to Tucker's video inspection, to Zach's updates and follow up to complete the service were professional The handoff from scheduling the appt online, to Tucker's video inspection, to Zach's updates and follow up to complete the service were professional and efficient. Thank you! More

An oil change shouldn’t have taken 2 and a half hours. If I hadn’t have checked on where you were on my vehicle I wonder how long I would have sat there. You over scheduled. The waiting area was full wit If I hadn’t have checked on where you were on my vehicle I wonder how long I would have sat there. You over scheduled. The waiting area was full with no place to sit. More