BMW of Sarasota - Service Center

Professional, efficient,friendly,Service advisor ,Kim ,did a great job, Thanks Kim.see you next visit ,did a great job, Thanks Kim.see you next visit More

No problems. Easy check in. Will return for service. However car could have been a little cleaner. Easy check in. Will return for service. However car could have been a little cleaner. More

This is the 3rd dealership I have purchased a BMW and Carlos Munoz is the best service manager I have ever worked with. He is easy to get along with and has never pushed something I didn’t need. I hig Carlos Munoz is the best service manager I have ever worked with. He is easy to get along with and has never pushed something I didn’t need. I highly recommend him. More

Carlos is a very professional service advisor! ! He is knowledgeable about BMWs and a pleasure to bring our vehicle their for service!!! ! He is knowledgeable about BMWs and a pleasure to bring our vehicle their for service!!! More

The staff was Professional, Courteous and did what they promised. Communicated well and performed the service on time. promised. Communicated well and performed the service on time. More

Made an unscheduled visit due to a rear tire problem. Ryan, Robert and Maria took care of the problem cheerfully and professionally. This was done despite the fact that I could see how busy the dealershi Ryan, Robert and Maria took care of the problem cheerfully and professionally. This was done despite the fact that I could see how busy the dealership was. I had an important appointment that afternoon which I made due to these three associates. Another reason that I love this dealership. Susan Maliot More

Knowledgeable and honest. Carlos was friendly and customer service oriented. I will ask to deal with him in the future. Carlos was friendly and customer service oriented. I will ask to deal with him in the future. More

My advisor Carlos has been a lifesaver! His attentiveness and willingness to help figure out a cost-effective fix for my i3 saved me from having to sell my vehicle. If everyone were able His attentiveness and willingness to help figure out a cost-effective fix for my i3 saved me from having to sell my vehicle. If everyone were able to give his level of service, rating surveys would be unnecessary. More

Original time estimate of two hours ended up being over three hours. No proactive effort by service advisor to keep us up to date - he sent only one text message - I had to text him for status. three hours. No proactive effort by service advisor to keep us up to date - he sent only one text message - I had to text him for status. More

Very professional and efficient. Via video it looks like Excellent and thorough workers was done. Via video it looks like Excellent and thorough workers was done. More