BMW of Sarasota - Service Center

Longer wait than expected. Check in kiosk had issues and had to restart the process; but it was simple to do. Staff was friendly. They kept me informed of my status of servi Check in kiosk had issues and had to restart the process; but it was simple to do. Staff was friendly. They kept me informed of my status of service. Nice video walk through of the screening of my car. More

Had a tire losing pressure. Had to make an unscheduled visit to the dealership. Despite the fact that the staff was very busy, Ryan, Robert and Maria assisted cheerfully and pro Had to make an unscheduled visit to the dealership. Despite the fact that the staff was very busy, Ryan, Robert and Maria assisted cheerfully and professionally. Had a nail in my tire so they replaced it with a new tire. Such impressive service from these three staff associates. Yet another reason why I love this dealership. More

So easy to register the device people were very courteous and knowledgeable a first class operation and knowledgeable a first class operation More

Derek was great He explained what was to be done and the feed they would be feed they would be More

Excellent service over the past 8 years. Always pleasant personnel, thorough evaluation and performance. I am very pleased. Always pleasant personnel, thorough evaluation and performance. I am very pleased. More

Adequate waiting area to set. Reasonable updates. Coffee tea and sodas to drink. It was fine. Reasonable updates. Coffee tea and sodas to drink. It was fine. More

Very good experience and I especially liked the video of the inspection of my X5 the inspection of my X5 More

Friendly and well done service on vehicle. But repairs (2 recalls) were not completed until the third day in the shop which was much longer than expected. But repairs (2 recalls) were not completed until the third day in the shop which was much longer than expected. More

Fast, thorough courteous service with a smile. .you can’t beat that! Best dealership I have ever encountered. .you can’t beat that! Best dealership I have ever encountered. More

Carlos is an excellent service advisor. I was treated with respect, and he answered all my questions and concerns to my satisfaction. I was treated with respect, and he answered all my questions and concerns to my satisfaction. More