BMW of Sarasota - Service Center

Great, always a good experience with Kim and the service department. Car was serviced quickly and correctly. department. Car was serviced quickly and correctly. More

Very friendly service. They do an excellent job of keeping clients updated on the service being done. They do an excellent job of keeping clients updated on the service being done. More

I came in for an oil change and at this time I bought another BMW. My sale person was Tim Chestnut Jr. This is my fourth BMW I have gotten from Tim, He is a very nice person to work with and a good perso another BMW. My sale person was Tim Chestnut Jr. This is my fourth BMW I have gotten from Tim, He is a very nice person to work with and a good person in general. All the people I have dealt with were all very nice. My wife and I are very happy with our vehicles. More

Greg was awesome as always and my tire issue was resolved quickly. Thanks again for such great service! quickly. Thanks again for such great service! More

Service advisor did not give an consistent care to each of his customers, i was treated not as well as I have been before. Also my car was not vacuumed, more like they just moved around a few items in the of his customers, i was treated not as well as I have been before. Also my car was not vacuumed, more like they just moved around a few items in the front seat. Got there at 7:20 and did not leave until 9:40 for an oil change which is madly insane! Not sure this location is run as well as it previously was More

The service was good and the advisor was very helpful. I plan on doing business with BMW of Sarasota for any of my vehicle needs. I plan on doing business with BMW of Sarasota for any of my vehicle needs. More

They took us right on time did all the work in a timely manner kept us updated awesome job!! manner kept us updated awesome job!! More

This last visit to Sarasota BMW was for a tire on our X5 that kept loosing air. I called and made an appointment with our Service Rep, Derek Thomas. They service department was really busy and I was waiti that kept loosing air. I called and made an appointment with our Service Rep, Derek Thomas. They service department was really busy and I was waiting in the lounge area for my turn. I texted Derek, told him that I was starting to get close to a doctors appointment. He had me come to his office, had me in a loaner and I was off to the Doctor. I have dealt with Derek for 2 years, he is by far the most customer focused service rep that I have dealt with. BMW is has a high total cost of ownership, but in comparison to other cars, its worth it. More

Wait time is very long, two hours for an oil change. A car wash is offered but discouraged because the wait time will be much longer A car wash is offered but discouraged because the wait time will be much longer More

Great customer service! Zach was courteous and kept me well informed on the repair! Would definitely go back to them Zach was courteous and kept me well informed on the repair! Would definitely go back to them More