BMW of Sarasota - Service Center

My experience was friendly, prompt and timely. Making apt was easy and quick to get me in. Making apt was easy and quick to get me in. More

Maria is the best. She always goes above and beyond to make sure we are happy. She always goes above and beyond to make sure we are happy. More

Great service and up to date on findings. The technical even showed me bolt that was stripped. The technical even showed me bolt that was stripped. More

Setting the appointment, checking in and obtain ing a rental car was a breeze. Car was finished on time. rental car was a breeze. Car was finished on time. More

The service was friendly and the waiting area was nice with plenty of food and drinks. with plenty of food and drinks. More

I recently brought in my X5 for a few minor repairs before I purchased my vehicle after the lease ended. Maria was very attentive, was able to use my warranty to coverage one item on my list. I appre before I purchased my vehicle after the lease ended. Maria was very attentive, was able to use my warranty to coverage one item on my list. I appreciate the video from the mechanic detailing his work on the vehicle. Overall I am very pleased with the service I received. More

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Service team is strong and loaner program is very helpful Check in is too slow despite first appointment Check in is too slow despite first appointment More

The service rep was very courteous and explained all that was to be accomplished. She acknowledged that I had a time restraint because of a Doctor's appointment and said she would do her best to have the ser was to be accomplished. She acknowledged that I had a time restraint because of a Doctor's appointment and said she would do her best to have the service completed in time ( 2.5 hours) for me to make the appointment. My car was ready in under 2 hours giving me plenty of time to make my appointment. GREAT JOB BMW!!! More

Excellent customer service by Chong Lee, Service Advisor! !!! Thorough communication, thoughtful accommodations were made and the assistance provided was sincere. Absolutely a worthwhile experience that I wil !!! Thorough communication, thoughtful accommodations were made and the assistance provided was sincere. Absolutely a worthwhile experience that I will continue to drive an hour to Sarasota to have in the future!!! More