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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,827 Reviews

12,828 Reviews of BMW of Sarasota - Service Center

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March 04, 2022

Derek my service advisor always takes time to update me on the progress of my car when its in for service and of any thing that may need to be fixed More

by actjak819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2022

Great service advisor Derrick nice dealership good rental outstanding service department but prices are outrageous More

by KTYCOLONEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2022

Derrick Thomas has been the best service manager I have every dealt with. Very helpful and always has a solution. Promote and give this man a raise. More

by BogieChlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2022

Excellent service with friendly service staff; service advisor kept me updated on progress of work, very pleased More

by Vjmilazzo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

Maintaining an old BMW can be a challenge. BMW of Sarasota makes it easy. In addition to making necessary repairs and normal maintenance, they identify areas that will become a problem if igno More

by Rick W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

Great service from Lucy, the service rep! !! She has wonderful customer service skills.! Good work I presume by technician. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

Customer service from Maria is ALWAYS professional, friendly, knowledgeable, and accurate!!! She is definitely an asset to BMW of Sarasota. More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

I appreciate the communication both with the service writer as well as with the technician. The video explanation of the service performed by the technician was a clever and useful detail. More

by DKLEIN100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel
March 03, 2022

Sometimes its difficult to get any update about maitance of my car and time estimate. Good service with some points that should be improved. More

by Vad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

Great service. Great people serving customers, Like Tanner my service rep...great personality, wanting to do whatever it takes to take care of cust. Needs... More

by rjboudreau29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner (?) Sorry I have his card not near it..
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