BMW of Sarasota - Service Center

A bit lengthy to get started with service but thoroughly inspected and detailed reporting of problems. I chose to defer fixing my issue as out of warranty OEM BMW part costs were very high but their diagno inspected and detailed reporting of problems. I chose to defer fixing my issue as out of warranty OEM BMW part costs were very high but their diagnostic and service fees/labor was fair. Seemed trustworthy More

We had to return for a second repair to the windshield washer fluid and this car is still under warranty! washer fluid and this car is still under warranty! More

Great service adviser Mr. Zack Aberle. Professional and courteous. Video of the workmanship was pretty cool. I did have to bring my car back the same day because it was still Zack Aberle. Professional and courteous. Video of the workmanship was pretty cool. I did have to bring my car back the same day because it was still vibrating from the alignment but, it in the end it all went well. More

Courteous personnel, quick response with questions and easy to schedule appointments. Really busy so wait time is long however the wait is bearable as they provide a good atmosphere to wait in. I wish the easy to schedule appointments. Really busy so wait time is long however the wait is bearable as they provide a good atmosphere to wait in. I wish there were cleaning or sanitizing wipes to use in the lobby or wait area for extra peace of mind. More

Very busy dealership. No issue getting a service appointment. Waiting area very comfortable. Staff very attentive. No issue getting a service appointment. Waiting area very comfortable. Staff very attentive. More

Experience overall was great. Chong was organized quick and helpful as alway. Took the time to explain things to me. Chong was organized quick and helpful as alway. Took the time to explain things to me. More

Loved the auto diagnosis video sent via text; and the online payment option sent while you are waiting to save time at the check out. So efficient! online payment option sent while you are waiting to save time at the check out. So efficient! More

They were right on time getting my vehicle in, and completed the service when they said they would. Everyone was very courteous. completed the service when they said they would. Everyone was very courteous. More

Our appointment was at 9am. By 10am noone had approached us. We went to an individual sitting there and he did take care of us. Service itself was fine but original service pers By 10am noone had approached us. We went to an individual sitting there and he did take care of us. Service itself was fine but original service person was very busy and did not bother talking to us. It is not good service to ignore a customer. More