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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,827 Reviews

12,827 Reviews of BMW of Sarasota - Service Center

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February 13, 2022

Friendly and efficient. Pleasant waiting room. Kim Caleo took very good care of me. My wait was longer than expected, through no fault of Kim’s. Suggestion: have you ever thought of some sort of exercis More

by ANNGIRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Caleo, Asst. Service Manager
February 13, 2022

My left rear tire drove over a piece of metal and I heard a small boom. I immediately got a roadside hazard notice and immediately went to BMW of Sarasota. Maria got me in ASAP and fixed the tire and even More

by gene.wulf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2022

Ms. Kim was polite and very helpful, she was over the top in assisting my needs, will ask for her in the future, thanks More

by CARLOSHBC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Caleo
February 13, 2022

Good experience Tanner was on top of it with updates and service happy with the results More

by tb33g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2022

I was greeted promptly and my service was quick and efficient. I was also looking at purchasing a different car. Chad, the salesman that I worked with was outstanding. He spent lots of time going over More

by lhstickler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad in sales
February 12, 2022

This dealer is much better than most. The only problem I have had is the loaner isn’t available. More

by MSTRAUSS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
February 12, 2022

Typical service took less time than estimated got everything that I needed to do on the car at the time of bringing the car in. More

by DANWREID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2022

The service rep Luz was incredible. Very professional and friendly. She was knowledgeable and courteous. More

by SUZYBRACKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2022

Service was completed on time promised! Friendly Employees, work that needed to be done explained,! Nice environment! More

by mjnov7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot his name. Started with B!
February 12, 2022

Took care of the recall. Courteous, polite.Fixed phone Took care of the recall. Courteous, polite. Fixed phone problem and did not charge for that. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Caleo
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