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12,865 Reviews of BMW of Sarasota - Service Center
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January 21, 2022
Oil change was schedule for two hours. I took over 3 hours for job to be complete. Realized after leaving the technician failed to reset the computer. Took several calls and days before I received a c hours for job to be complete. Realized after leaving the technician failed to reset the computer. Took several calls and days before I received a call back to return. Each trip is 60 minutes one way. Disappointed!!! More
by MANNY.CABRAL33
Verified CustomerEmployees Worked With
Brenton Payne
January 21, 2022
After giving me a $6300 quote for work they recommended, they failed to inform me off an extended warranty for NOX sensors. Very disappointing. they failed to inform me off an extended warranty for NOX sensors. Very disappointing. More
by rajjah33
Employees Worked With
January 21, 2022
Moved to Florida 3 years ago and have used Sarasota BMW for the past three years. Great service and people. Highly recommend for the past three years. Great service and people. Highly recommend More
by Spr6321
Employees Worked With
January 21, 2022
My service was exceptional and I am very pleased with the results. Thank you Greg it was a pleasure working with you. results. Thank you Greg it was a pleasure working with you. More
by Tracy Rankine
Employees Worked With
January 21, 2022
Carlos always provide honest and exceptional customer service. He is the only advisor I prefer to manage my service needs. Thank you!!!! service. He is the only advisor I prefer to manage my service needs. Thank you!!!! More
by Scott48205
Employees Worked With
January 21, 2022
What can you Say the whole organization was well operated well manned and well done people treated there service like you would like to have everybody treat you well manned and well done people treated there service like you would like to have everybody treat you More
by RICHARDBRONGE
January 21, 2022
Good diagnosis of problems. The work they did was excellent. Polite, friendly, helpful staff and service advisors excellent. Polite, friendly, helpful staff and service advisors More
by Jon R
Employees Worked With
January 20, 2022
Would not trouble shoot transmission problem, tech said wrong fluid used during fluid change, this was not true. Wanted to replace trannie for BIG bucks, car had 70K miles. Discovered trouble caused by wrong fluid used during fluid change, this was not true. Wanted to replace trannie for BIG bucks, car had 70K miles. Discovered trouble caused by the group that changed fluid, adaptics set incorrectly. Hardly made good impression, especially since I bought the car there, will question doing business with them again for new car needs. Service adviser was Tanner, he was outstanding. More
by dbmcc
Employees Worked With
Tanner
January 20, 2022
Replaced a tire in a very short period of time. Greg Jones consistently makes service here easy. Car washing was also appreciated. Jones consistently makes service here easy. Car washing was also appreciated. More
by MARK HAZELTINE
Employees Worked With
