12,871 Reviews of BMW of Sarasota - Service Center
Very thorough service writer Greg is one of the best Very thorough service writer Greg is one of the best I’ve ever worked with I will recommend the service department of Sarasota BMW. very highly Very thorough service writer Greg is one of the best I’ve ever worked with I will recommend the service department of Sarasota BMW. very highly More
I’ve been a Sarasota BMW customer for over 10 years. They are the best! I have also been lucky enough to have the same service advisor the entire time. Derek is a God send! I will continue being a happy cust are the best! I have also been lucky enough to have the same service advisor the entire time. Derek is a God send! I will continue being a happy customer… More
I was very impressed with the level of professionalism and comfort that greets you and on top of that the problem I brought in my car for was rectified. and comfort that greets you and on top of that the problem I brought in my car for was rectified. More
Hate the video service response. Takes a while to get parts. Lucy was great at responding parts. Lucy was great at responding More
Excellent service. Very prompt, minimum waiting time. Good communication. Good customer support. Like my x3 Good communication. Good customer support. Like my x3 More
Derek the service advisor does not return phone calls nor voicemails. He will only text you. I have worked in a car dealership for many years and this was a nightmare to get in contact with him. Not good bus voicemails. He will only text you. I have worked in a car dealership for many years and this was a nightmare to get in contact with him. Not good business if you ask me. Will not be coming back to this place ever again. I also returned the loaner vehicle and for days was getting phone calls saying I hadn’t returned the vehicle. Sounds like people aren’t doing their job. More
Expedited reception upon entering Qualified diagnostic Expedited reception upon entering Qualified diagnostic backed by audio and video of my car Polite and professional Expedited reception upon entering Qualified diagnostic backed by audio and video of my car Polite and professional More
Great communication! Carlos was very helpful. Super happy with BMW. Thank you, Carlos for getting the job done quickly and you gave us a good deal. with BMW. Thank you, Carlos for getting the job done quickly and you gave us a good deal. More
I am very pleased with the service I received when I took my car in for service. I will definitely be back. Thank you Greg! my car in for service. I will definitely be back. Thank you Greg! More