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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,883 Reviews

12,883 Reviews of BMW of Sarasota - Service Center

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January 07, 2022

Professional team, good communication, convenient courtesy car, informative videos of the state of the car. More

by KLVDV10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2022

Lucy Aguilar was most helpful and the service was quick and efficient. The cookies were great. More

by APVINER
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2022

I had Brenton as my service advisor. Awesome. Really nice, very helpful, I would go back in a heartbeat. I will be asking for him each time. More

by RSPENCER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
January 06, 2022

Waiting area always clean and inviting. Good supply of coffee and cookies. Carlos always prompt and courteous. More

by HOOK2039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2022

Kim Caleo was excellent to work with. She was informative and reliable. She kept us up to date on the progress of our repairs and findings from the mechanics. More

by WPESSIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Caleo
January 05, 2022

Wonderful service and everything completed in a timely manner. Derek was and is an outstanding asset to the company. He has excellent knowledge. More

by CELEBARATIONPROPERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

Chong and his service staff are incredible. Thanks again for going above and beyond to make sure my car got serviced and repaired. More

by DONMATT33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

Excellent service. Lucy was super helpful and helped get my BMW - brakes replaced. Hassle free process to get a loaner car from Hertz. More

by Samaggar2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

Lucy was my advisor she is very proffessional and very kind. They have the resources available to provide an excellent customer service More

by katerine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

Tough at the beginning but finally came through with the necessary repairs. Issue wasn’t the dealership but BMW Germany. More

by ddeubel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
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