BMW of Sarasota - Service Center

Service Advisor Chong was very helpful as well as knowledgeable. Without him there I would have gone back to Ft Myers BMW. knowledgeable. Without him there I would have gone back to Ft Myers BMW. More

Excellent service. Everyone was friendly and helpful, except the valet bringing my car around. Otherwise, very good first time experience using BMW Sarasota for service. except the valet bringing my car around. Otherwise, very good first time experience using BMW Sarasota for service. More

Chong Lee is the best service advisor there is. Fantastic. I appreciate his prompt attention to my cars needs and his advice. Fantastic. I appreciate his prompt attention to my cars needs and his advice. More

My last service was also my first. Everything went well and smoothly. I was happy with the team’s attention! and smoothly. I was happy with the team’s attention! More

Excellent Lucy did a great job with great professional and experience by keeping me informed at any stage and experience by keeping me informed at any stage More

the service area is clean, well organized, and comfortable like other BMW dealerships. a particular repair was done quickly and done right, and that repair had previously proved to be difficult fo comfortable like other BMW dealerships. a particular repair was done quickly and done right, and that repair had previously proved to be difficult for others to do. More

Lucy was our service advisor and Efrain the tech, both were extremely pleasant, informative through the whole process. Service was done as promised and Lucy kept us updated. Lucy went above and beyond to were extremely pleasant, informative through the whole process. Service was done as promised and Lucy kept us updated. Lucy went above and beyond to assist our needs and Efrin was professional and his assement of the car phenomenal. Very pricey but service was wonderful. Definitely will return . More

Carlos kept me informed daily as to the status of my repairs. Since they had to keep the car over the weekend I was given a rental. Good customer service! repairs. Since they had to keep the car over the weekend I was given a rental. Good customer service! More

The service was outstanding and very quickly Done! Greg was outstanding with communication as well was outstanding with communication as well More

Carlos is a “first class” service advisor and I feel very confident when working with him. I also love the video walk around with the technician. confident when working with him. I also love the video walk around with the technician. More