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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,862 Reviews

12,862 Reviews of BMW of Sarasota - Service Center

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November 25, 2021

Simple oil change. 20 miles from dealer. Minimum low oil warning came in. Called dealer and was told Zac would be messages and call me to arrange tow back to dealer to assess issue. No call received. More

by trimodal623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach
Nov 29, 2021 -

BMW of Sarasota responded

We apologize for our lack of follow up. We promise that if you send us an email, we will respond as soon as possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 25, 2021

My Service Mgr (Asst. Service Mgr.) was awesome….. very personable and knowledgeable. Also I enjoyed the service work video! More

by phil.b.jones1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name…Asst Service Mgr
November 25, 2021

It was a really good experience and I liked the video of the car that you sent to my phone More

by felipealarcon28
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2021

Bmw of Sarasota always takes good care of me and my car. Lucy our service advisor is the best!! More

by AARONSOLARI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2021

This was my first time having my 2020 BMW 550i serviced here and I was very impressed with the 5 Star customer service I received from the moment I entered the dealership. From the receptionist to the assi More

by STEVENRICHARDS432
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brenton and Aiden , Brenton Payne
November 24, 2021

BMW of Sarasota has a Comfortable waiting area. They keep you appraised of your car’s progress via texts. More

by Sjboro1836
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
November 24, 2021

Excellent service experience. Check in was prompt and efficient and car was ready as promised. Video was sent during the day of undercar inspection which was great. More

by DF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
November 24, 2021

Easy to deal with and efficient with the service. Only reason for 4 not 5 stars was the upselling of un-needed services. More

by WHITESIDE.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
November 24, 2021

Professional and courteous. The device advisors are knowledgeable and friendly. The atmosphere is consistently professional More

by smbailey5425@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

Awesome service. My first time to Sarasota BMW and Chong Lee took great care of me. My car was scheduled for oil change, but I was concerned with 2 others issues. Chong & The technician acknowledged both More

by KIMRANSOM5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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