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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,060 Reviews

13,060 Reviews of BMW of Sarasota - Service Center

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January 15, 2022

Had a great experience! Went in for service and worked with Chong. He was very knowledgeable, professional and polite. I really appreciated the video that the mechanic sent showing his inspection of the c More

by HILLA04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramsey was the technician one that sent me the video.
January 14, 2022

They picked up and returned my car to put a part on it and to unclog windshield washer lines. Chong was very accommodating. Highly recommended BMW OF SARASOTA for their service. Thank you again More

by Gladdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

Just moved down here and I love everything about this dealership and their service department. Thank you for squeezing me in for an emergency appointment. I was able to get back on the road in three ho More

by djones03755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Martin
January 14, 2022

Everyone at BMW Sarasota is very polite, helpful and knowledgeable. I just purchased a 2022 530i from BMW Sarasota, it’s my fourth or fifth car purchase from them. Always happy with their staff More

by Gabby
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Hojnscki, Senior Client Advisor
January 14, 2022

Excellent Customer Service...drove in with my older BMW...and drove out with a newer one! More

by WDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

My service rep Lucy was terrific. She took the time to listen to my complex problem with my car and came up with a solution for me that works. More

by RBROOKERVT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

RBROOKERVT responded

I have had service managers from Naples and Sarasota. At least a half dozen since I’ve had my 2013 328i. Juan Carlos was far above anything I have ever received in guidance. Can’t say anything better about this man. He actually LISTENED to me. A rare thing nowadays.

January 13, 2022

There’s a reason that I’ve stayed with this dealership for 20 years and several BMWs. Simply put, I trust them. The professionalism is something I’ve been able to count on, as is their dedication to th More

by POCO.LOCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Hojnacki
January 13, 2022

Very thorough service writer Greg is one of the best Very thorough service writer Greg is one of the best I’ve ever worked with I will recommend the service department of Sarasota BMW. very highly More

by KGUIMOND
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2022

Tanner was very professional and took care of our issues. Our car was serviced in a timely manner. More

by MICHELEFUN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner
January 13, 2022

I’ve been a Sarasota BMW customer for over 10 years. They are the best! I have also been lucky enough to have the same service advisor the entire time. Derek is a God send! I will continue being a happy cust More

by AIMEECPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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