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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,058 Reviews

13,058 Reviews of BMW of Sarasota - Service Center

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January 05, 2022

Wonderful service and everything completed in a timely manner. Derek was and is an outstanding asset to the company. He has excellent knowledge. More

by CELEBARATIONPROPERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

Chong and his service staff are incredible. Thanks again for going above and beyond to make sure my car got serviced and repaired. More

by DONMATT33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

I took my BMW to this dealership in response to a recall, and had that procedure completed. Some of the vehicle's system did not seem to be operating correctly. Since I have a friend who works on German cars More

by 03Porsche911
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mechanic was not identified
Jan 27, 2022 -

BMW of Sarasota responded

We apologize if this was your experience with us. We will look into this on our end to learn more and we would always appreciate an email from you. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 04, 2022

Lucy was my advisor she is very proffessional and very kind. They have the resources available to provide an excellent customer service More

by katerine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

Excellent service, thorough inspection of the vehicle to ensure whatever might be compromised it can be corrected to keep the vehicle operating safely. Thank you. More

by Romilio Herrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
January 04, 2022

Excellent service. Lucy was super helpful and helped get my BMW - brakes replaced. Hassle free process to get a loaner car from Hertz. More

by Samaggar2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

Tough at the beginning but finally came through with the necessary repairs. Issue wasn’t the dealership but BMW Germany. More

by ddeubel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
January 03, 2022

Nice folks, took too long to see Kim considering I had an appointment . Spent much more than I wanted to and was there much longer than I wanted to. A loaner would have been nice. More

by FTCOOKPHD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
January 01, 2022

The place it’s very convenient for me…I was very happy The place it’s very convenient for me… I was very happy with the service… Brando was excellent! More

by MMIMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
January 01, 2022

Carlos helped me exactly at my scheduled time, thoroughly communicated and helpful during my visit. I can expect to be helped on time and efficiently. More

by jessicaamaya2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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