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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,822 Reviews

12,822 Reviews of BMW of Sarasota - Service Center

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October 30, 2021

Very professional team at service department. I truly like the video that is showing inside and under my car, make it is easy for untechnical owners to understand and ask questions later. More

by SHDRUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2021

Lucy, my service advisor, provided an excellent customer experience. Great communication and follow through. Thank you More

by CAMILLIAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2021

Maria Lizardi is awesome! Constant communication with us during our service. She is very personable and cares for the customer. More

by bostrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2021

Nice and clean location. Staff is very professional. I was taking care as soon as I arrived. More

by Lourdescockey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2021

Greg Jones, our service advisor, took care of everything and kept us updated along the way. The car looks and runs better than ever. More

by LAURAOBERLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2021

BMW is always finding something wrong with your car and charge an arm and a leg to fix it and a soon as you leave there’s something else going on with your car. More

by PAULETTEMACKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

BMW of Sarasota responded

Paulette, we apologize if we didn't meet all of your expectations. Please send us a email if we can address any of these concerns with you directly. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 28, 2021

Great service and great service advisors. Very thorough with your car needing service. Always keeps you informed on with what’s going on with your vehicle. More

by duckalert323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
October 27, 2021

Excellent customer service. Obtained an appointment the same day I called. Car was ready earlier than expected More

by SHARONTCYR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

The best professional service and best location of Sarasota. I highly recommend it. Appointment on time. More

by cae.gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

Great costumer service. Whenever I visit your BMW of Sarasota you always show the best costumer service .Thank you More

by Lana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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