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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,093 Reviews

13,093 Reviews of BMW of Sarasota - Service Center

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November 20, 2021

Service advisor was very helpful and the video review of the vehicle was a nice touch. The only knock is it to ~30 minutes to get checked in. More

by MWH_NC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

Brenton was amazing! Kept me in the loop of what was going and was very professional. More

by CLILJOHN1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
November 18, 2021

Greg was great. Surpassed my expectations. I would recommend him and the dealership very highly. More

by rhyatt0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

People are friendly and accommodating, knowledgeable and customer advocate. Always place costumer comfortable if ever they wait for their vehicle. More

by juzzting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Tabar, Chris Siriphokha
November 18, 2021

Maria has always been the best to work with. Very sweet and responsive. To my needs. More

by RYANKENTHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

Mr Chong is very profesional and helpful above and beyond 👍🏻👍🏻👍🏻 His attention to detail is awesome More

by MAUROJARAMILLO009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

Very cooperative , got the job done, easy to deal with , keeps good records, will continue More

by DFARINA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

They completed the required service in the specified time and even noted that other service would be required soon, allowing me to avoid a second service call by combining the two services. All done in a ve More

by JOESIDISKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

They provided Excellent service. The staff is friendly and knowledgeable. I did not have to wait long and enjoyed the convenience of a loaner car. More

by DWEBER5581
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

Whereas my service associate was professional, I had a 8am appointment for routine oil change, was not cheeked in until 8:39, and car was finished at 11:15. This was the longest routine service time I ha More

by DGBOUTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brenton Payne
Nov 29, 2021 -

BMW of Sarasota responded

We're very sorry that your service visit with us took longer than expected. We will work towards improving our wait time. Thank you for your feedback. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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