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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,093 Reviews

13,093 Reviews of BMW of Sarasota - Service Center

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November 17, 2021

I’ve been with Sarasota BMW for 15 years and every year gets more enjoyable More

by KELLYNASH4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2021

Service was quick and everyone was Polite, waiting area was clean and snacks were provided More

by LEIGHMARTIN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hojnacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Salavatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2021

Chong was very helpful and accommodating. He strives to go above and beyond by fixing any issues. More

by TRIPLESHINE2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2021

it was great working with maria...she is an awesome asset to BMW!! big kudos! More

by ALEXANDER.RONDERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2021

As expected from BMW. As expected from BMW. As expected from BMW. As expected from BMW. More

by DC8SAND
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2021

Chong provided excellent customer service on a challenging service issue. He listened to the problem and communicated well through the process. More

by KERIHAINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2021

Service was great but I took away 1 star because I asked my advisor to check my blinker but it wasn’t done. However I did like the video of the car inspection. More

by Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure , Brenton Payne
November 14, 2021

Identified the issue quickly and corrected in a timely manner. Provided a video of the work completed and test drove to ensure quality of work. More

by ATKINSDB
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2021

Our device adviser Chong Lee was very helpful with our repair. The technician was fair. More

by BOBBYDAVIS500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2021

In town from Pittsburgh, and had an unexpected issue with my front tire…Arrived at the service dept not long before closing, and Chong Lee my service advisor was on top of the issue and had me in and out wit More

by SLMORDOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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