BMW of Sarasota - Service Center

Our device adviser Chong Lee was very helpful with our repair. The technician was fair. repair. The technician was fair. More

In town from Pittsburgh, and had an unexpected issue with my front tire…Arrived at the service dept not long before closing, and Chong Lee my service advisor was on top of the issue and had me in and out wit my front tire…Arrived at the service dept not long before closing, and Chong Lee my service advisor was on top of the issue and had me in and out with my car as good as new!! More

Identified the issue quickly and corrected in a timely manner. Provided a video of the work completed and test drove to ensure quality of work. manner. Provided a video of the work completed and test drove to ensure quality of work. More

Always professional. Had the tire in stock. Comfortable waiting area. Checked the entire vehicle even though it was just tire service. waiting area. Checked the entire vehicle even though it was just tire service. More

Lucy was friendly, professional, and efficient in handling my service appointment. Communications were excellent in keeping me informed of status. handling my service appointment. Communications were excellent in keeping me informed of status. More

Great work from Chong Lee, he took his time with me&helped me out quickly me&helped me out quickly More

Great, thoughtful advice from my SA Chong Lee. I feel he took the time to understand my concerns and addressed them very well. took the time to understand my concerns and addressed them very well. More

Zach is amazing and always attentive and sweet. Love doing business with him. He always keeps me in the loop on progress. Your lucky to have him. doing business with him. He always keeps me in the loop on progress. Your lucky to have him. More

Good work but need to manage their time better. Always there way too long for no good reason. there way too long for no good reason. More

Service took longer than expected but I was late. I hope to get a better time estimate next time. to get a better time estimate next time. More