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13,105 Reviews of BMW of Sarasota - Service Center
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Verified Customer
November 10, 2021
I was treated like a 3rd class citizen not a BMW owner. They acted like "how dare you have a flat tire without an appointment! It took an hour to talk with a service person, then two hours to get a new tir They acted like "how dare you have a flat tire without an appointment! It took an hour to talk with a service person, then two hours to get a new tire. I hope to never have to visit them again. More
by TRKLEIN410
Employees Worked With
November 10, 2021
Dear Greg & Derek. Thanks 💘 😊 so much for yet another great service on my X2BMW. As always, all your outstanding services performances are really excellent! Thanks 😊 Kim great service on my X2BMW. As always, all your outstanding services performances are really excellent! Thanks 😊 Kim More
by KIM.LOVEGOD
November 10, 2021
Work well done and very professional. Loved the video detailing the problem. Price was fairly priced considering the labor involved. detailing the problem. Price was fairly priced considering the labor involved. More
by blgerber
Employees Worked With
November 09, 2021
My advisor was Chong and he thought my appt was a day later... But he didn’t miss a beat, took down my info, set me up on a service plan and put me in a loaner vehicle within minutes. Outstanding!! later... But he didn’t miss a beat, took down my info, set me up on a service plan and put me in a loaner vehicle within minutes. Outstanding!! More
by MEIRONJ
Employees Worked With
November 09, 2021
Coming from New York, I was seeking a quality BMW service center. Special note of appreciation to my service advisor Chong Lee and technician Alex for their professionalism and customer support. This team qu center. Special note of appreciation to my service advisor Chong Lee and technician Alex for their professionalism and customer support. This team quickly diagnosed HVAC and water intrusion issues and resolved these at a reasonable cost. BMW of Sarasota has my trust and won a new customer. I look forward to exploring future opportunities to purchase my next vehicle with them. More
by CMMANCUSO
Employees Worked With
November 08, 2021
I didn't feel like they care, I try to ask Derek for more information information More
by Fernando
Employees Worked With
November 08, 2021
Greg was very helpful, explaining the work details. He was ver professional and friendly at the same time. was ver professional and friendly at the same time. More
by mo.hasan
Employees Worked With
November 08, 2021
Absolute excellent customer service. My car was well taken care of and the work was done quickly and efficiently. From start to finish this dealership is great. As soon as I checked in, I was gree taken care of and the work was done quickly and efficiently. From start to finish this dealership is great. As soon as I checked in, I was greeted and helped. My service advisor Carlos Munoz is simply excellent. He always take great care of me and my car. More
by JohnM3579
Employees Worked With
November 08, 2021
I had such a great experience with the BMW service department, Maria was very insightful and made it such an easy process. department, Maria was very insightful and made it such an easy process. More
by THERESAmarie513
Employees Worked With
