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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,118 Reviews

13,118 Reviews of BMW of Sarasota - Service Center

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October 29, 2021

Greg Jones, our service advisor, took care of everything and kept us updated along the way. The car looks and runs better than ever. More

by LAURAOBERLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2021

Great service and great service advisors. Very thorough with your car needing service. Always keeps you informed on with what’s going on with your vehicle. More

by duckalert323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
October 28, 2021

BMW is always finding something wrong with your car and charge an arm and a leg to fix it and a soon as you leave there’s something else going on with your car. More

by PAULETTEMACKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

BMW of Sarasota responded

Paulette, we apologize if we didn't meet all of your expectations. Please send us a email if we can address any of these concerns with you directly. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 27, 2021

Great service, as usual. Lousy washing of the car by the Service Department before the car's return, as usual. Derek is the best Service Advisor I have had in over 35 years of owning BMWs. More

by RAYSCHLOBOHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

Excellent customer service. Obtained an appointment the same day I called. Car was ready earlier than expected More

by SHARONTCYR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

Work was started and completed on time. Lucy was very, very professional and knew her job. They did warranty work without any issues. I will continue to use BMW of Sarasota for all work for my BMW. More

by MDGS308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

Great costumer service. Whenever I visit your BMW of Sarasota you always show the best costumer service .Thank you More

by Lana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

My service agent Greg Jones is outstanding, however, I should have been contacted sooner for my scheduled service More

by Bob Puzyk
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

Always excellent service and great customer service. They keep you updated when service will be completed More

by joyandgaryg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

Good service At Bmw Sarasota a Florida I’ve been there many times before mini mini mini mini times it’s open More

by WENTLAND01STEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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