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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,123 Reviews

13,123 Reviews of BMW of Sarasota - Service Center

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October 16, 2021

Great service from the time would drop off car to the time you pick it up More

by WCDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
October 16, 2021

Your BMW Team advisors are very knowledgeable and professional. My BMW 540i was in 4 Maintenance which took 3.5 hours. Your Service Advisor kept me informed the complete time. More

by PBKOMANT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loraine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2021

This is one of the best service centers that I have been to. All the work was done in a timely fashion. More

by aaronried
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2021

I was very pleased with every aspect of the service. It was a great experience overall More

by MIKE@COMPANYPROCHTTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2021

Excellent service department. Friendly, polite, professional staff analyzed the problem with my new BMW and corrected it quickly. I like the video report I received from the technician, explaining More

by John P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2021

Very organized, kind and efficient appointment. I was greeted by the valet, who explained everything More

by KATHI.ELLIS322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humbert Cazaubon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet Nathan I believe
October 15, 2021

Months ago, I did not have a pleasant experience with my service advisor. However, it turns out he is no longer with the company. My recent visit, I had a service advisor named Lucy who was very good and I More

by meghanlh35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Customer service is great and Lucy is very attentive. They are sure to make things right. More

by randrew.delossantos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

This dealer set the example for watt a high service level should be. I sent you a video of a walk-through of your vehicle explaining where the brakes are the tires are everything. They send this on every ser More

by jayjoyce2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Maria kept me informed, got me a rental car, and followed through to get things done. More

by SMONDELLO4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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