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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,124 Reviews

13,124 Reviews of BMW of Sarasota - Service Center

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October 08, 2021

Low tire came on a few hundred feet after leaving. After a diagnostic video telling me I need $2000 in future repairs, I get low tire after rotation. Maria was great. As advisor, tire issue is not hers. More

by DONALDB772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

Derek is the best manager we’ve had. He is so knowledgeable and professional, just a real pleasure to work with. And Chris, our technician, was extremely thorough and provided us with a comprehen More

by jefgar2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

As always, Lucy keeps me updated, is efficient, pleasant and knows her job. BMW Sarasota never disappoints. More

by ROHOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

they are professional. they listen to my needs. they did what I come for to be done More

by samidakiri567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
paul
October 07, 2021

The car was not ready to be driven. The tail lights were still not installed from the inside. The drive was rough leaving the dealership. Terrible performance. More

by LWELK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chong Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

BMW of Sarasota responded

We apologize if this was your experience with us. If you'd like to share further details about your visit, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 06, 2021

Great service and vehicle was done when promised. We love our BMW. We give it a thumbs up More

by eyefixr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Bachar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenton Payne, Brenton Payne, Bobby Carr
October 06, 2021

Best BMW dealership around. Everyone is courteous and professional. Waiting room is very comfortable. I would recommend More

by debmar0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
October 06, 2021

I was very impressed with my experience at BMW. Every person I came in contact with throughout the service call was extremely helpful, polite, knowledgeable, and concerned about the customer. I would def More

by SHERYL.MUZZALUPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenton Payne
October 06, 2021

Friendly, professional team works efficiently and minds details. Comfortable waiting room. Variety of snacks! Bravo More

by schwent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

Great service and staff.The only negative is that Great service and staff. The only negative is that electronic check in. It is HORRIBLE!! More

by MWB93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
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