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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,831 Reviews

12,831 Reviews of BMW of Sarasota - Service Center

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May 13, 2021

Lewis was excellent!! He explained everything and was very professional and personable. First time in dealership in more than a year. Top notch as always. More

by pdean814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lewis
May 13, 2021

Maria delivered superior professional care beyond expectations. Her communication skills are outstanding. She and the service techs represent BWM at the highest level. No kidding. More

by scullermom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Brandon and the service techs that had to deal with my frustration
May 12, 2021

Excellent efficient service; good communication on status of repair. Derrick very helpful . We have used the service department for several years and always experience excellent service More

by DS.NYC12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021

Everything was fine. Good service.and on time with the wheel bearings fixed. Noise has been eliminated and our car is doing well. Thank you. More

by NMBALLARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021

Zach kept me informed with the service being performed through texts and the receptionist and evening Salesman were of great help to take phone payment. Everyone very helpful! More

by lillyana2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
May 11, 2021

Excellent service, kept me updated and returned calls and resolved issues with the vehicle. Was able to have car serviced and returned in timely fashion! More

by KBURGEROFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Johnson
May 11, 2021

Great communicant via the text video app that you provide. I like the fact you provide a rental. So far no issues with the repair. More

by mccaskill.adrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

We are very satisfied having our 740e servicrd at Sarasota BMW. I especially appreciate the video the service tech makes while performing a multi point inspection- very informative. More

by COLETTELANKFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

Some information that should have been given wasn’t. Greg did call to help and explain and rectify the issue. I appreciate the effort to make things right. More

by vmmpennell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021

The team working to evaluate my car and a potential issue with my car provided great support and communications. The mechanics video was a nice touch. More

by MICHELLE.NIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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