BMW of Sarasota - Service Center

Courteous, efficient, reasonable, and competent. Our technician, Lewis, was customer focused and most friendly and professional. The work was done well and explained fully by Lewis. technician, Lewis, was customer focused and most friendly and professional. The work was done well and explained fully by Lewis. More

The service team was great and knowledgeable to investigate and resolve my issue. Unfair shop fees for everyday tools usages to complete 3 hours of work. investigate and resolve my issue. Unfair shop fees for everyday tools usages to complete 3 hours of work. More

Very pleased with Derek Thomas and Alex in the service department. Waiting area is very nice. Nice customer waiting area great snacks and beverages, Thanks department. Waiting area is very nice. Nice customer waiting area great snacks and beverages, Thanks More

Lucy is an outstanding service advisor. A credit to the dealership and to BMW. Very attentive and friendly and personable. A pleasure to work with. dealership and to BMW. Very attentive and friendly and personable. A pleasure to work with. More

Treated like family again in and out 1 1/2 hrs fixed the problem, no complaints. Spoke with my service advisor prior to arrival everything was well planned out! problem, no complaints. Spoke with my service advisor prior to arrival everything was well planned out! More

After a disappointing experience buying through Carvana, my new used car needed a ton of work. After receiving the initial service video explaining everything that was wrong with the car, I was immediately my new used car needed a ton of work. After receiving the initial service video explaining everything that was wrong with the car, I was immediately hooked and wish I purchased a BMW! Lewis Mention is a phenomenal advisor and took care of everything for me over the course of the month my car was with you. Thank you to Lewis and his consistent, efficient and professional way of handling everything, my car is now perfect because of you! More

You have really got your act together. We will return in the future. Suggestion, shorten wait time of diagnosis if possible. Expand product offering on show room floor. the future. Suggestion, shorten wait time of diagnosis if possible. Expand product offering on show room floor. More

The text & visual video inspection process by repair tech love it. Quick service, offered a loaner car. Very busy operation, but well done. Thanks for a job well done! love it. Quick service, offered a loaner car. Very busy operation, but well done. Thanks for a job well done! More

Derek is very professional and goes the extra mile. He expedited the replacement of my windshield after I had been working w Safelite for almost a month for the replacement. His can do approach was reas expedited the replacement of my windshield after I had been working w Safelite for almost a month for the replacement. His can do approach was reassuring. More

Everyone was extremely nice and friendly during the service process. I came in for an oil change, diagnostic check and complete inspection. When I got home all 4 tires were low. It appears that the t service process. I came in for an oil change, diagnostic check and complete inspection. When I got home all 4 tires were low. It appears that the tire pressure was never checked ?? This is not acceptable. More