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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,865 Reviews

12,866 Reviews of BMW of Sarasota - Service Center

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April 20, 2021

Always take great care of my BMW X5. Whatever needs to be fixed is completed perfectly and on time. I always am happy to deal with Greg Jones for service because he goes to great lengths to get the job done! More

by CTMILLER0040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2021

Sometimes timely communication was a problem. Overall good but lengthy experience due in-part to my 3rd-party warranty company. I found that I had to call more than I would have liked. More

by robcamp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2021

carlos was very accommodating and checked the front end thoroughly...this gave me a strong sense of confidence! once again, i feel that the commitment to excellence was on display! More

by rlh56
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2021

BMW of Sarasota always takes really good care of my vehicle. They get me in and out in a timely manner. I am definitely happy with the service I receive there and the staff is great! More

by MICHAELHUNT7438
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lewis Mention
April 18, 2021

Great customer service and communication from the team. New to Florida and I think I will continue to get service from this location. See you soon More

by jrosario77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2021

OUTSTANDING SERVICE🤩OUTSTANDING SERVICE🤩OUTSTANDING OUTSTANDING SERVICE🤩 OUTSTANDING SERVICE🤩 OUTSTANDING SERVICE🤩 OUTSTANDING SERVICE🤩 OUTSTANDING SERVICE🤩 OUTSTANDING SERVICE🤩 OUTDTANDING More

by bmwlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
April 18, 2021

Firstclass operation. Everything was explained quite clearly and work was completed as promised. Waiting area was comfortable except for the somewhat loud piped music that was louder than the tv. More

by CLAIRPEGGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
April 17, 2021

I have been in several times recently and the service has been outstanding. I purchased Ding and Dent and wheel coverage and glad I did. Derek Thomas makes things happen👍 Thank you, Lisa Melvin More

by TPJMSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Castillo
April 17, 2021

No waiting, fixed problem same day, best service I have ever had with a car dealership extremely friendly and helpful hertz was amazing as well More

by Wendyrae4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2021

Derek is very friendly and gives detailed updates. The waiting area is always very clean and stocked with yummy snacks that makes the wait a little less bothersome. More

by niki061987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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